JOANNE WHITEHEAD
LAKEWOOD RANCH,FL
Summary
I have experience working at golf courses since college. I have worked the beverage cart, pro-shop, carts, starter and ranger. I worked for Orange Lake Resort in Orlando and then worked for Heritage Oaks in Sarasota. I have knowledge of the game and I know course etiquette. I have worked as a body guard to several pro golfers over the years and I worked for Arnold Palmer at his Bay Hill community. I am looking for a part time job to continue working in this field.
Overview
14
14
years of professional experience
Work History
Deputy Sheriff
Sarasota County Sheriff's Office Ringling Blvd
05.2010 - Current
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
- Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
- Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
- Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
- Assisted in the training of new deputies, sharing knowledge and experiences to help them excel in their roles.
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
- Testified effectively in court, presenting clear evidence that contributed to successful case outcomes.
- Demonstrated leadership ability within department ranks by mentoring junior deputies and serving as a reliable source of support for colleagues.
- Maintained structure and security during court proceedings.
- Gathered information and evidence to assist in solving crimes.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Conducted searches of individuals, vehicles and premises.
- Provided testimony in court proceedings.
- Handled citation and traffic violation paperwork.
Golf Course Assistant/ Ranger/Starter
Heritage Oaks Golf Course
04.2022 - 01.2024
- Maintained a safe playing environment by monitoring weather conditions and implementing appropriate safety measures when necessary.
- Promoted a positive work culture among team members through clear communication, teamwork, and mutual respect.
- Facilitated smooth tournament organization through coordinating tee times, scorecards, and leaderboard updates.
- Ensured timely pace of play by effectively managing player traffic flow during peak hours.
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
- Observed guests for proper use of equipment and respectful behavior on property.
- Partnered with golf shop, cart staff and ranger to maintain smooth golf games.
- Trained in different roles at golf course to help team deliver first-rate support to guests.
- Monitored first tee, tee off times and turn times to anticipate schedule problems.
Education
Bachelor of Science - Business Education
University of Central Florida
Orlando, FL05.1987
Skills
- De-Escalation Techniques
- Integrity and ethics
- Incident Response
- Emergency Response
- Physical Fitness
- Defensive Tactics
- Public Safety
Timeline
Golf Course Assistant/ Ranger/Starter
Heritage Oaks Golf Course
04.2022 - 01.2024
Deputy Sheriff
Sarasota County Sheriff's Office Ringling Blvd
05.2010 - Current
Bachelor of Science - Business Education
University of Central Florida
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