Joanne Wilbers
Administrative Assistant
Carolina Shores,NC
Summary
Dependable Clerical Assistant with good management, recordkeeping and schedule coordination skills. Create business correspondence and detailed reports using software programs and technical skills. Offering excellent communication skills and good judgment. Maintain organize, current and efficient office records. Systematic and knowledgeable with strong attention to detail and strong work ethic. Respectful, punctual and hardworking. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
23
23
years of professional experience
Work History
Exceptional Children’s Teacher
Brunswick County Schools
09.2022 - 11.2022
- Managed and taught 30 students in grades 1st - 5th with variety of learning disabilities.
- Identified children's individual learning needs to plan, prepare and deliver instruction designed to maximize individual learning abilities and track learning goals.
- Designed and entered Individual Education Plans (IEPS) in database to maintain proper documentation of student progress and records.
- Compiled and met deadlines for department monthly and quarterly student headcount reports.
- Scheduled and led IEP meetings.
- Collaborated with related service providers and regular education teachers to ensure students received appropriate accommodations in classroom.
Exceptional Children’s Teacher
Randolph County Schools
11.2018 - 09.2022
- Managed and taught 20 students in grades Kindergarten - 5th with variety of learning disabilities.
- Identified children's individual learning needs to plan, prepare and deliver instruction designed to maximize individual learning abilities and track learning goals.
- Designed and entered Individual Education Plans (IEPS) in database to maintain proper documentation of student progress and records.
- Compiled and met deadlines for department monthly and quarterly student headcount reports.
- Scheduled and led IEP meetings.
- Collaborated with related service providers and regular education teachers to ensure students received appropriate accommodations in.
- Created and revised Exceptional Children’s Department master schedules.
- Served as Chairperson for Special Educaton Department.
- Compiled and met deadlines for department monthly and quarterly student headcount reports.
- Mentored student teacher on teaching and implementing differentiated instruction to students with varied disabilities and taught legal document preparation.
Exceptional Children’s Teacher
Polk County Schools
04.2016 - 06.2018
- Managed and taught 10 students in 3rd grade with variety of learning disabilities.
- Identified children's individual learning needs to plan, prepare and deliver instruction designed to maximize individual learning abilities and track learning goals.
- Designed and entered Individual Education Plans (IEPS) in database to maintain proper documentation of student progress and records.
- Scheduled and led IEP meetings.
- Collaborated with related service providers and regular education teachers to ensure students received appropriate accommodations in classroom.
Special Education Teacher
The Vanguard School
08.2014 - 04.2016
- Provided special education services to 5 students in 7th grade with variety of learning disabilities.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Delivered effective and differentiated classroom instruction to range of students.
- Collected student information and entered into database to create individualized education plans.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Scheduled and led IEP meetings.
Special Education Teacher
Cumberland County Schools
08.2000 - 05.2014
- Managed and taught 20-40 students in Pre-Kindergarten - 5th grade with variety of learning disabilities.
- Identified children's individual learning needs to plan, prepare and deliver instruction designed to maximize individual learning abilities and track learning goals.
- Designed and entered Individual Education Plans (IEPS) in database to maintain proper documentation of student progress and records.
- Scheduled and led IEP meetings.
- Collaborated with related service providers and regular education teachers to ensure students received appropriate accommodations in classroom.
- Created and revised Exceptional Children’s Department master schedule.
- Mentored student teacher on teaching and implementing differentiated instruction to students with varied disabilities and taught legal document preparation.
Secretary
U.S. Office Of Personnel Management
05.1999 - 05.2000
- Answered multi-line phone system for three military offices and greeted callers enthusiastically.
- Routed more than 10 calls per day to office staff members.
- Interacted with customers by phone, email or in-person to provide information.
- Handled daily scheduling tasks and provided administrative support for three military offices.
- Served as liaison between supervisor and directorates.
- Updated and maintained classified and unclassified documents in office filing system according to MARKS Recordkeeping System.
- Composed sensitive, confidential reports and documentation.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Drafted agendas, recorded minutes and created documents for meetings.
- Organized envelopes, postage and mail correspondence for staff.
- Completed and typed accurate monthly report documents, memos, and letters.
- Scheduled appointments and conducted follow-up calls for military personnel.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to by copying, faxing and filing documents.
- Reviewed time sheets and prepared attendance reports for student interns.
- Took initiative to help military offices by contacting appropriate personnel to add additional phone lines during crisis.
Education
Bachelor of Science - Special Education, Learning Disabilities
University of North Carolina At Pembroke
NC05.1996
Skills
- Multitasking and Time Management
- Database Entry
- Strong Organizational Skills
- Appointment Coordination
- Document and File Management
- Multi-Line Telephone Systems
- Administrative and Clerical Support
- Writing and Editing Skills
- Microsoft Office Suite Expertise
- Confidentiality and Data Protection
Accomplishments
- Maintained an average typing speed of 70 wpm.
- Met established deadlines by entering information into data entry system efficiently and in a timely manner.
- Used a variety of database systems to develop reports, and student plans.
- Supervised and mentored student teachers and interns.
- Served as Department Chairperson for 3 years (2018-2022).
- Teacher of the Year (2014 & 2010).
- Awarded Civilian Commander's Award for Service (2000)
Additional Information
- LICENSURE , Professional Education’s Certificate, July 01, 2018 – June 30, 2023 Exceptional Student Education (Grades K-12)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Exceptional Children’s Teacher
Brunswick County Schools
09.2022 - 11.2022
Exceptional Children’s Teacher
Randolph County Schools
11.2018 - 09.2022
Exceptional Children’s Teacher
Polk County Schools
04.2016 - 06.2018
Special Education Teacher
The Vanguard School
08.2014 - 04.2016
Special Education Teacher
Cumberland County Schools
08.2000 - 05.2014
Secretary
U.S. Office Of Personnel Management
05.1999 - 05.2000
Bachelor of Science - Special Education, Learning Disabilities
University of North Carolina At Pembroke
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