Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Joanne Kristine Riveral

Summary

Caring Nursing Assistant with 2 years + background in caring for elderly, disabled and injured patients in healthcare setting. Hands-on experience in performing routine tasks under direction of nurse staff. Established rapport of reliability and creating positive rapport with patients, family and staff.

Overview

14
14
years of professional experience

Work History

Nursing Assistant

Day By Day Nursing Services, Inc.
05.2021 - Current
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.

Business Development Officer

Royal Paratroopers Investigation & Security Agency
08.2018 - 11.2020
  • Generated new business with marketing initiatives and strategic plans.
  • Boosted client satisfaction by identifying and addressing their specific needs through tailored business solutions.
  • Secured long-term client loyalty by consistently delivering high-quality products and services tailored to individual business needs.
  • Negotiated contracts with vendors and clients, ensuring favorable terms for the company''s success.
  • Built relationships with colleagues to facilitate teamwork, cooperation and success.
  • Met existing customers to review current services and expand sales opportunities.

Sales and Marketing Manager

Titay's Liloan Rosquillos And Delicacies, Inc.
04.2012 - 07.2018
  • Analyzed sales and marketing data for improved strategies.
  • Improved brand visibility with well-executed promotional campaigns and engaging social media content.
  • Managed sales promotions and marketing strategies on major social media sites.
  • Negotiated contracts skillfully, achieving favorable terms that contributed to bottom-line results.
  • Managed cross-functional teams to execute successful product launches and marketing initiatives.
  • Developed key account relationships for improved client retention and long-term partnerships.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Office Manager

AEJ Builders And Construction
06.2010 - 03.2012
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office day to day transactions.
  • Oversaw office inventory activities by ordering and requisitions and stocking.

Education

Bachelor of Science - Tourism Management

Southwestern University
Urgello, Cebu City, Philippines
10.2009

High School Diploma -

Cebu Eastern College
Cebu City, Philippines
06.2005

Elementary Diploma -

Cebu Eastern College
Cebu City, Philippines
03.2001

Skills

  • Companionship and emotional support
  • Patient-focused care
  • Patient Feeding
  • Empathy and Compassionate Care
  • Dementia and Alzheimer's knowledge

Timeline

Nursing Assistant

Day By Day Nursing Services, Inc.
05.2021 - Current

Business Development Officer

Royal Paratroopers Investigation & Security Agency
08.2018 - 11.2020

Sales and Marketing Manager

Titay's Liloan Rosquillos And Delicacies, Inc.
04.2012 - 07.2018

Office Manager

AEJ Builders And Construction
06.2010 - 03.2012

Bachelor of Science - Tourism Management

Southwestern University

High School Diploma -

Cebu Eastern College

Elementary Diploma -

Cebu Eastern College
Joanne Kristine Riveral