Joanne McClary Kearse
Calhoun,GA
Summary
Driven and highly qualified professional specializing in diversity recruiting, operational management and employee engagement. Experienced in recruiting suitable candidates and maintaining employee information. Adept at building positive relationships with employees and staff. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously. Highly-effective Human Resources Specialist delivering successful strategies for maximizing personnel retention and productivity Versed in EEOC and other relevant compliance statutes. Excellent organizational and time management skills coupled with task prioritization.
Overview
13
13
years of professional experience
Work History
Human Resources Coordinator
Metropolitan Atlanta Rapid Transit Authority (MARTA)
06.2021 - Current
- Serve as point of contact for employee inquiries on policies, procedures, and facility access
- Managed payroll processing, ensuring accuracy and compliance with state and federal regulations.
- Maintain, revised, and distribute company policies and procedures
- Employee counseling, mentoring, and disciplinary actions
- Supported managers in addressing employee concerns, fostering positive workplace relationships.
- Managed benefits administration, ensuring timely enrollment and accurate recordkeeping.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Facilitated open communication channels between employees and management, resolving conflicts swiftly when needed.
- Supported employee relations, cultivating retention with welcoming and inclusive work culture.
- Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Reduced time-to-hire by streamlining the recruitment process and utilizing effective candidate sourcing techniques.
- Improved employee retention with targeted professional development opportunities.
- Conducted performance evaluations, identifying areas of improvement and offering constructive feedback.
- Enhanced employee satisfaction by developing and implementing comprehensive onboarding processes.
- Coordinated training sessions for improved team skills and knowledge.
- Organized company-wide events to boost morale and encourage team bonding.
- Conducted job analyses to ensure accurate job descriptions and requirements.
- Maintained compliance with labor laws and regulations, minimizing legal risks.
- Supported leadership development initiatives, contributing to growth of high-potential employees.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Human Resources Specialist
IC-Biomedical
02.2019 - 06.2021
- Assist in the development of employee handbook and implementation of human resource policies
- Provide support to employees in various HR-related topics such as leaves and compensation and work to resolve any issues
- Payroll processing, bonus, and overtime tracking, using APD system
- Promote HR programs to create an efficient and conflict-free Workplace
- Work as a liaison between management and staff
- Ensure that the company remains in compliance with labor regulations
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
- Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Maintain and update PTO Tracker
- Administer compensation and benefit plans
- Led open enrollment periods for health insurance coverage options, assisting employees in making informed decisions regarding their benefits selections.
- Assist in the recruitment processes
- Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
- Conducted regular performance evaluations, providing constructive feedback to foster professional growth.
- Conduct employee on-boarding and organize training
- Oversaw compliance with labor laws and regulations, minimizing risk of legal issues.
- Promoted culture of continuous improvement, encouraging staff to share innovative ideas for organizational growth.
- Developed and monitored employee recognition programs.
Office Manager/Human Resources
Sunrise Community
02.2014 - 02.2019
- Managed office operations and supervised staff to ensure efficiency and compliance with company standards
- Coordinated onboarding, handling I-9 forms, background checks, and E-Verify, and integrated new hires into the team
- Ensure prompt and accurate completion of all documents pertaining to payroll, personnel, and consumer funds
- Maintained payroll, personnel, and client account records, managed bank deposits, and oversaw accounts payable/receivable
- Create and maintain an accurate and current database of company policies and procedures
- Create, manage, and reconcile monthly credit card spreadsheets to track and reduce company spending
- Provide constructive feedback to employees through counseling, corrective actions, and mentoring
- Create a positive collaborative working culture between employees and administrators
- Oversee all daily operations of the local administrative office
- Developed a database for company policies and procedures, and reconciled credit card statements to monitor expenditures
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Facilitated smooth office relocations by meticulously planning and coordinating all aspects of move.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Medical Office Manager
DeKalb Medical
08.2011 - 01.2014
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Maintained up-to-date knowledge of healthcare regulations and policies, ensuring the practice remained in compliance at all times.
- Manage schedules and appointments for six wound care specialty physicians and five RNs
- Coordinate direct admissions from outpatient clinic to hospital
- Payment collection, posting, and basic hospital billing and charge reconciliation of $60,000 dollars per day
- Obtaining insurance verification and treatment pre-authorization
- Manage patient appointment and Patient EMR
- Patients check in and outpatient chart prep
- Constant communication with various pharmacies, labs, diagnostic, imaging, medical records, transcription, and outpatient registration departments
- Knowledge of HIPAA (Health Insurance Portability and Accountability) regulations and guidelines
- Coordinate staff in-services
- Manage Multi Line phone system and voicemail
- Order office supplies and maintain stock
- Managed daily administrative tasks to optimize patient scheduling, insurance verification, and authorization procedures, resulting in streamlined operations for healthcare professionals
- Administered financial activities, including payment collection and reconciliation of daily charges, maintaining an average of $60,000 in processed billing transactions
- Ensured compliance with HIPAA regulations, managed electronic medical records, coordinated staff training, and maintained inventory and phone systems to support interdepartmental communication
Education
Bachelor - Health and Human Services
University of Arizona
Tucson, AZ06.2020
Associates - Medical Billing and Coding
Lincoln College of Technologies
Marietta, GA11.2010
Skills
- Payroll Management
- Recruitment and hiring
- Onboarding, Training, and Development
- Microsoft Office and Docusign
- Employee Orientation
- Employee Evaluation
- Staff Development
- Benefits Administration
- Policy Development
- Employee Relations
- Employee Supervision
- Labor Laws
- EEOC
- FLSA
- ADA
- OSHA Reporting
- FMLA
- Workers' Compensation
- Invoicing
- Time & Attendance Systems
- Counseling
- Disciplinary Actions
- Employee Termination
- Accounts Payable
- Accounts Receivable
- Account Reconciliation
- Organizational Skills
- Staffing Analysis
- HR Policies Compliance
- Human Resource Information System HRIS
- Employee Recognition Programs
- Management Support
- ADP Workforce Now
- Regulatory Compliance
- Administering Disciplinary Procedures
- Employee Handbook Development
Timeline
Human Resources Coordinator
Metropolitan Atlanta Rapid Transit Authority (MARTA)
06.2021 - Current
Human Resources Specialist
IC-Biomedical
02.2019 - 06.2021
Office Manager/Human Resources
Sunrise Community
02.2014 - 02.2019
Medical Office Manager
DeKalb Medical
08.2011 - 01.2014
Bachelor - Health and Human Services
University of Arizona
Associates - Medical Billing and Coding
Lincoln College of Technologies
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