Joanne R. Kelding
6332 Van Buren Ave. Hammond,IN
Summary
Dedicated Medical Assistant with a track record of optimizing patient care at Hessville Pediatrics. Excelled in patient scheduling and vital sign monitoring, enhancing patient satisfaction. Demonstrated HIPAA compliance and teamwork, ensuring efficient operations. Proven ability in records management and communication, contributing to improved office efficiency.
Overview
18
18
years of professional experience
Work History
Medical Assistant
Hessville Pediatrics
11.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Measured patient pulse oximetry.
Clerk
T-Force Freight
04.2007 - Current
- Answered and managed incoming and outgoing calls.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Checked in drivers and processed paperwork.
- Scanned documents and saved in database.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Education
Medical Assistant -
U.S. Career Institute
Fort Collins, CO12-2024
High School Diploma -
Clark High School
Whiting, IN 4639406-1998
Skills
- Patient-focused care
- Patient scheduling
- Reliable team player
- Stocking supplies
- Vital sign monitoring
- HIPAA compliance
Timeline
Medical Assistant
Hessville Pediatrics
11.2024 - Current
Clerk
T-Force Freight
04.2007 - Current
Medical Assistant -
U.S. Career Institute
High School Diploma -
Clark High School
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