Joanna Jepson
Columbus,OH
Summary
Focused on building good client relations, while being able to multitask and lead group projects with my management skills. Specializing in advertising management, I have very good attention to detail and a great work ethic.
Overview
3
3
years of professional experience
Work History
Teachers Aid
Bailey's Preschool
08.2023 - Current
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Engaged and entertained children through recreational and educational activities.
- Communicated with parents to inform about child's progress and classroom behavior.
- Prepared for lessons by gathering educational materials and setting up equipment.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Organized snack time and nap hours.
Sales Employee
Cycle Bar
05.2023 - 08.2023
- Greeted customers, responded to questions and improved engagement with merchandise.
- Located and obtained merchandise based on customer needs and desires.
- Resolved customer complaints by investigating problems and developing solutions.
- Processed payments by totaling purchases and processing checks and credit and debit transactions.
Camp Counselor
Camp Wayferer
06.2021 - 07.2021
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
- Responded to emergency situations by following first-aid guidelines and coordinating with medical personnel for participants requiring medical attention.
Carry Out (expo)
Carsonie’s Stromboli & Pizza Kitchen
02.2021 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
Team Member
Bruegger's Bagels
08.2020 - 04.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during, holidays, and busy periods.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Education
No Degree - Communications, Advertising Management
Michigan State University
East Lansing, MI05.2026
High School Diploma -
Upper Arlington High School
Upper Arlington, OH05.2022
Skills
- Time Management
- Interpersonal
- Receptionist Duties
- Organization
- Leadership
- Customer Service
- Relationship Building
- Supervisory
- Attention to Detail
- Multitasking
Accomplishments
- Cheerleading Captain in High School
- Pin it Forward Cheerleading Award
- General Member of Chi Omega Sorority
- General Member of CRA
- General Member of VIMM
Affiliations
Chi Omega Sorority
Timeline
Teachers Aid
Bailey's Preschool
08.2023 - Current
Sales Employee
Cycle Bar
05.2023 - 08.2023
Camp Counselor
Camp Wayferer
06.2021 - 07.2021
Carry Out (expo)
Carsonie’s Stromboli & Pizza Kitchen
02.2021 - 07.2021
Team Member
Bruegger's Bagels
08.2020 - 04.2021
No Degree - Communications, Advertising Management
Michigan State University
High School Diploma -
Upper Arlington High School