Summary
Overview
Work History
Education
Skills
Certification
References
Quote
Timeline
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Joan Renee' Dehm

Covington,GA

Summary

Dynamic LPN with a robust background at Abbey Hospice, showcasing expertise in clinical decision-making and compassionate care. Excelled in enhancing patient experiences through empathetic support and advanced palliative care techniques. Proven track record in improving admissions processes and fostering strong community relations, underpinned by adept multitasking and prioritization skills.

Overview

17
17
years of professional experience
4
4
Certification

Work History

LPN, Admissions Coordinator, Community Liaison/Marketing Assistant

Abbey Hospice
Social Circle, Georgia
08.2007 - Current
  • Assisted physicians with patient care by taking vital signs, administering injections, and performing other nursing duties, such as starting IVs, accessing and flushing Ports, PICC Lines, and Vascaths.
  • Provided direct physical and emotional support to patients and their families.
  • Performed routine laboratory tests including urinalysis, blood glucose monitoring and others.
  • Maintained accurate medical records of each patient's health condition.
  • Observed patients for any changes in their condition or behaviour, reported findings to the supervisor or physician in charge.
  • Coordinated with interdisciplinary team members such as doctors, nurses and social workers to ensure quality patient care was provided.
  • Instructed patients and their families about disease prevention, proper nutrition, medication management and other health related topics.
  • Performed wound care including changing dressings, cleaning wounds, applying ointments and medications and providing other necessary treatments.
  • Managed inventory levels of medical supplies within the unit ensuring adequate stock is always available.
  • Administered medications orally, intravenously or intramuscularly depending on the prescription given by the doctor.
  • Answered patient and family questions to educate on optimal treatment procedures.
  • Interviewed patients to obtain medical history.
  • Promoted culture of safety for patients and employees through proper identification, reporting documentation and prevention.
  • Used sterile techniques to prepare patients for procedures.
  • Facilitated communication between patients, families, and healthcare professionals.
  • Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
  • Observed strict confidentiality and safeguarded all patient-related information.
  • Collected blood, urine or sputum from patients to perform routine laboratory tests.
  • Communicated effectively with patients and loved ones to explain diagnoses, treatment options and procedures.
  • Provided behavioral and emotional support and closely supervised patients suffering from dementia and Alzheimer's.
  • Assembled and used catheters, tracheotomy tubes or oxygen suppliers.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Counseled clients, patients and families and provided emotional and psychosocial support.
  • Performed triage to maximum team productivity and effectiveness.
  • Developed and implemented strategies to improve the admissions process.
  • Assisted in the review of applications, transcripts, and other documents for admission decisions.
  • Maintained accurate records of admissions data and statistics.
  • Provided guidance to prospective students regarding program requirements and options.
  • Organized campus visits for admitted students, including tours, meetings with faculty members, and information sessions.
  • Resolved any issues related to the admission process in a timely manner.
  • Handled insurance claim duties and verified that each met standards of admissions.
  • Helped patients with admissions process and adhered to state and federal laws.
  • Coordinated with admission team to schedule admission and recruitment programs.
  • Maintained up-to-date knowledge of regulatory and compliance requirements affecting admissions.
  • Developed and updated admissions materials, including brochures, website content, and social media posts.
  • Trained and supervised admissions staff and volunteers, ensuring adherence to policies and procedures.
  • Developed and maintained strong relationships with doctors, nursing homes, personal care homes, and hospitals to facilitate referral.
  • Provided assistance to faculty by teaching classes, conducting orientation meetings and scheduling events.
  • Provided community education about local medical facilities, hospice care and resources to enlighten and inform.
  • Handled research and administrative tasks to support community outreach and program initiatives.
  • Promoted community events and news through monthly newsletters, which were distributed to local families and community leaders.
  • Created and delivered community presentations to deliver at local events, including workshops, seminars and fairs.
  • Distributed flyers, brochures or other informational or educational documents to inform members of targeted community.
  • Responded promptly to customer inquiries via phone calls and emails while maintaining a friendly attitude.
  • Assisted with the development and implementation of marketing campaigns.
  • Generated content for various media platforms, such as websites and social media accounts.
  • Organized promotional events, including scheduling speakers and coordinating activities.

Education

LPN Diploma - Licensed Practical Nurse

Georgia Piedmont Technical College
Covington, GA
05-2004

Skills

  • Clinical Decision Making
  • Compassionate Care
  • End of life care
  • Hospice Care
  • Palliative Care
  • Wound Care
  • Inpatient Care
  • Patient triaging
  • Patient Assessments
  • Educating families
  • Empathetic and compassionate
  • Tuberculosis testing
  • Multi-tasking and prioritization

Certification

* Palliative Care, CPR, Death Doula, Wound Care, and IV Therapy

References

References available upon request.

Quote

Life is the art of drawing sufficient conclusions from insufficient premises.
Samuel Butler

Timeline

LPN, Admissions Coordinator, Community Liaison/Marketing Assistant

Abbey Hospice
08.2007 - Current

LPN Diploma - Licensed Practical Nurse

Georgia Piedmont Technical College
Joan Renee' Dehm