Joan Stephanie Boone
Calumet City,IL
Overview
41
41
years of professional experience
Work History
Ald. Assist
Calumet City Hall
Calumet City, IL
01.2012 - Current
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Greeted guests in with friendliness and professionalism.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
Postal Service Clerk
Retired
Bedford Park IL
04.1984 - 01.2019
Education
South Suburban College of Cook County
South Holland, ILDiploma - General Studies
Thornton Township High School
Harvey, IL06.1979
Skills
- Fast Learner
- Time Management
- Computer Skills
- Team Collaboration
- Verbal and written communication
- Workload Management
- File and Record Keeping
- Support Services
- Administrative duties
- Basic Mathematics
- Schedule and calendar management
- Administrative Support
- Event Planning
- Meeting Scheduling
- File Management
- Document Preparation
- Operations Support
- Basic accounting
- Project Coordination
- Project Management
- Record preparation
- Mail Sorting and Distribution
- Mail distribution
- Call reception
- Production leadership
- Customer Service
- Organizational Skills
- Excellent Communication
- Conflict Resolution
Accomplishments
Expungement program 3 yrs/ CUCC.
Breast Cancer Walk/work and church,
Mission Garden taken small churches to tent city.
Timeline
Ald. Assist
Calumet City Hall
01.2012 - Current
Postal Service Clerk
Retired
04.1984 - 01.2019
South Suburban College of Cook County
Diploma - General Studies
Thornton Township High School