JoAny Torres
Office Administrator
Elizabeth,NJ
Summary
Experienced clerical professional with strong organizational skills, attention to detail, and effective multitasking abilities. Proven track record in maintaining accurate records, managing schedules, and delivering exceptional customer service. Confident in contributing to the smooth operation of administrative teams. Skilled in utilizing software applications and handling confidential information with professionalism. Committed to delivering high-quality work in fast-paced environments while maintaining a positive and collaborative attitude.
Overview
8
8
years of professional experience
Work History
Office Support/Receptionist
BMW of North America/Canon Business Solutions
01.2006
- Primary front desk receptionist
- Greeted and directed all visitors
- Scheduled meetings and assigned conference rooms
- Collated bulletins
- Scanned documents utilizing Print Shop
Medical Assistant
South Bergen Oral Surgeons
01.2005
- Greeted patients
- Answered phones and scheduled appointments
- Sterilized all instruments
- Prepared operating suites for surgeries and procedures
- Assisted surgeons during surgeries, extractions and post-ops
Loan Collector
Valley National Bank
01.2001
- Contacted past-due customers for car loan, personal loan, and home equity collections
- Ordered and analyzed background checks on customers (TRW)
- Traced delinquent customers
- Processed incoming and outgoing mail
- Answered multi-line phones
Administrative Assistant
Harbin Claims Service
01.2006 - 01.2008
- Administrative assistant to the president of the company
- Responsible for typing memorandums, scheduling, appointments, meetings
- Typed preliminary reports
- Responsible for all mail (incoming and outgoing), filing
Housekeeper Supervisor/Front Desk
Comfort Inn Hotel
01.2004 - 01.2005
- Supervised housekeeping for 70 room hotel
- Daily inspection of all rooms
- Supervised all housekeeping staff
- Front desk duties: check-ins, check-outs, reservations, all office duties
Office Administrator
Stealth Companies
01.2002 - 01.2003
- Communicated and coordinated job site projects with general contractors
- Prepared demolition and abatement proposals
- Scheduled payment options with vendors
- Collected moneys owed by clients
- Obtained certificate of insurance for job sites and equipment used at the location
- Contracted rental equipment in the field
- Answered multi-phone lines and handles all office correspondence
- Translated specific job responsibilities and schedules for Spanish speaking employees
Bank Teller
Glen Rock Savings Bank
01.2001 - 01.2002
- Handled various banking transactions
- Responsible for opening building
- Proved ATM machines
- Responsible for vault room
Bank Teller
Trust Company Bank
01.2000 - 01.2001
- Handled all banking transactions for customers
Education
High School Diploma -
Trina Padilla De Sanz
Arecibo, Puerto Rico08-1998
Skills
- Word
- Excel
- Outlook
- Access
- Print Shop
- Internet
- Bilingual: English & Spanish
- Customer Service Skills
- Quick learner
Languages
Spanish
Native or Bilingual
Work Preference
Work Type
Part TimeFull TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork from home optionTimeline
Office Support/Receptionist
BMW of North America/Canon Business Solutions
01.2006
Administrative Assistant
Harbin Claims Service
01.2006 - 01.2008
Medical Assistant
South Bergen Oral Surgeons
01.2005
Housekeeper Supervisor/Front Desk
Comfort Inn Hotel
01.2004 - 01.2005
Office Administrator
Stealth Companies
01.2002 - 01.2003
Loan Collector
Valley National Bank
01.2001
Bank Teller
Glen Rock Savings Bank
01.2001 - 01.2002
Bank Teller
Trust Company Bank
01.2000 - 01.2001
High School Diploma -
Trina Padilla De Sanz
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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