Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Joao Andrade

Orlando,FL

Summary

Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Overview

3
3
years of professional experience

Work History

IT Project Coordinator, Call Center Manager

  • Report Generation with Pareto Diagram Monitoring of maintenance services in city of Recife, via Central 156 and Coordination of Expansion Project of City of Recife at Public Services Department in Partnership with Government, State and Federal.

Technical advisor

EMLURB, Urban Cleaning, City of Recife
03.2006 - 06.2008
  • Communicated project status to stakeholders, authoring reports to provide up-to-date overviews of ongoing progress.
  • Advised project managers on simultaneous technical workstreams, aiding in alignment of broader business goals.

Project Manager

04.2005 - 11.2005
  • Identified plans and resources required to meet project goals and objectives.
  • Managed projects from procurement to commission.

Education

Bachelor of Science - Information Technology

Catholic University of Pernambuco
Recife, BR
12.1999

Skills

  • Administration and Reporting
  • Customer Needs Assessments
  • Benchmark Setting
  • Inventory Accuracy
  • Consultative Sales Approach

Accomplishments

  • Coordinate two Fiber Optic and Structured Cabling projects (including UTP Network, SFTP, TV cabling and telephones)
  • Installation, maintenance and testing of all designed networks
  • Structured cabling project coordination UTP, STP, SFTP
  • Optical fiber project coordination (Optic fiber passage and connections)
  • Case 1 = Sporting Clube Portugal (12 km of optical fiber and 3 independent networks)
  • Case 2 = Global Insurance (12 Floors building cabling with SFTP Cat6e cable, copper passage with loop between floors and fiber optic with loop between floors)
  • Network administrator
  • Shopping Guararapes
  • Data Network Administrator at Shopping Guararapes
  • Network administration with 55 stations
  • Technical support to stations and servers
  • Support for all the Company's systems and analysis for new business management systems
  • Internet access control, maintenance of e-mail accounts, computer purchases;
  • Updating and installation of Web Apps
  • Formação Acadêmica
  • Bacharelado em Ciência da Computação 01/1993 - 12/1999
  • UNICAP - Universidade Católica de Pernambuco
  • Curso voltado para
  • Mercado de trabalho, com pouca ênfase em pesquisas
  • Procurando desenvolver mais as habilidades práticas, atendendo a demanda do mercado, tanto no Brasil quanto no exterior
  • Cursos
  • Administrando
  • Microsoft Windows NT 4.0 Server 06/1998 -06/1998
  • Conecta Informática - Microsoft Authorized Education Center
  • Curso de Instalação, Implementação e Administração do Windows NT 4.0 Server and Professional
  • MCSE
  • Implementando
  • Microsoft Windows 2000 Server 2001 -2001
  • Quality Center Informática - Microsoft Authorized Education Center
  • Curso de Implementação do Windows 2000 Server and Professional
  • Atualizações de ambientes NT para Windows 2000, ambientes nativos 2000 e mistos NT e 2000
  • Atividades Pessoais
  • Praticante de Cooper e ciclismo amador
  • Consultoria em algumas instituições particulares
  • Configuração de VPN Virtual Private Network
  • FEDERALCRED - Cooperativa de Crédito da Polícia Federal de Alagoas
  • Tive uma experiência no exterior em Portugal
  • Fiz alguns trabalhos autônomos, durante 3 meses e depois tive a oportunidade de trabalhar para a IBM-Portugal, onde coordenei alguns projetos na área de estrutura de rede, cabeamento estruturado e fibra óptica
  • Trabalhei com eles 10 meses
  • Idiomas
  • Inglês Avançado
  • Espanhol intermediário

Languages

English
Native or Bilingual

Timeline

Technical advisor

EMLURB, Urban Cleaning, City of Recife
03.2006 - 06.2008

Project Manager

04.2005 - 11.2005

IT Project Coordinator, Call Center Manager

Bachelor of Science - Information Technology

Catholic University of Pernambuco
Joao Andrade