Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joao De Carvalho

Orlando

Overview

7
7
years of professional experience

Work History

Shift Lead

Jamba Juice
11.2024 - 05.2025
  • Enforced company policies and regulations with employees.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Corporate Trainer

Titan International, Inc.
09.2024 - 12.2024
  • As a Corporate Trainer at Titan International, I trained new hires and provided ongoing sales coaching to the team, focusing on outbound B2B sales for T-Mobile.
  • I helped team members refine their sales techniques, developed strategies for successful client interactions, and consistently met sales goals while mentoring and networking with trainees.
  • My role allowed me to balance leadership and performance, fostering a high-performing sales team.

Server and Hostess

Hand Roll Sushi
04.2022 - 12.2024
  • In my role as a server at this small Brazilian sushi restaurant, I effectively managed multiple front-of-house responsibilities, including greeting guests, taking orders, serving food and beverages, managing payments, and ensuring excellent customer satisfaction.
  • This experience has allowed me to develop strong multitasking abilities, adaptability, and a comprehensive understanding of front-of-house operations, enabling me to excel in fast-paced environments.

Supervisor/Management

John Mary Services
05.2018 - 10.2024
  • Supervise and organize cleaning crews and check over their work to ensure high standards of cleanliness and safety were maintained at all times.
  • Coordinate with various departments to facilitate seamless guest experiences and ensure prompt service delivery at all times.
  • Managed 150+ pictures per house and cleaning, put in a software for quality and control to track progress and enhance accountability within the team.

Server and Host

Villaggio Restaurant
01.2024 - 06.2024
  • As a server in an all-you-can-eat restaurant (without a buffet), I managed a wide range of front-of-house responsibilities, including welcoming guests, taking and managing continuous food orders, handling drink orders and à la carte menu options, delivering dishes promptly, processing payments, and ensuring exceptional customer service.
  • This role developed my ability to multitask, prioritize tasks, and provide a seamless dining experience in a fast-paced environment.

Store Associate/Cashier

Jamba Juice
07.2023 - 01.2024
  • As a Shift Lead at Jamba Juice, I oversaw daily store operations, including leading the team, ensuring efficient order preparation, and maintaining cleanliness and exceptional customer service.
  • I also managed inventory, ensuring the store was fully stocked with necessary supplies and backups to keep operations running smoothly.
  • My role required strong leadership, organization, and problem-solving skills to meet operational standards during every shift.

Education

High School Degree -

Freedom High School
Orlando, FL
04.2022

Skills

  • Customer Service Excellence
  • Team Leadership & Collaboration
  • Multitasking & Time Management
  • Inventory & Stock Management
  • Communication & Interpersonal Skills
  • Adaptability & Problem-Solving
  • Fluent English and Portuguese
  • Intermediate Spanish

Languages

Spanish
Limited Working
English
Native or Bilingual
Portuguese
Native or Bilingual

Timeline

Shift Lead

Jamba Juice
11.2024 - 05.2025

Corporate Trainer

Titan International, Inc.
09.2024 - 12.2024

Server and Host

Villaggio Restaurant
01.2024 - 06.2024

Store Associate/Cashier

Jamba Juice
07.2023 - 01.2024

Server and Hostess

Hand Roll Sushi
04.2022 - 12.2024

Supervisor/Management

John Mary Services
05.2018 - 10.2024

High School Degree -

Freedom High School

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Joao De Carvalho