Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Joao Pereira

Naperville,IL

Summary

Responsible professional with experience swiftly and accurately diagnosing, repairing and maintaining vehicles for customers. Dedicated professional with work history completing oil changes, tire rotations, auto parts lubrication, and other tasks. Flexible and hardworking with strong knowledge base and positive attitude.

Overview

19
19
years of professional experience

Work History

AMAZON FLEX

DRIVER
Chicago, IL
11.2017 - Current
  • Kept accurate records of trips, including mileage, fuel costs, repair expenses.
  • Communicated regularly with dispatch team regarding status updates or changes in schedule and route plans.
  • Maintained vehicle cleanliness inside and out, including fueling when necessary.
  • Checked for accuracy of customer orders prior to delivery.
  • Managed multiple tasks simultaneously while keeping organized records of job activities.
  • Transported passengers to and from their destinations in a safe and timely manner.
  • Performed basic vehicle repairs when necessary such as changing tires or jump starting batteries.
  • Utilized GPS navigation systems effectively during trips as needed.

Police Officer

MIRANDA STATE
VENEZUELA, MIRANDA
11.2009 - 06.2012
  • Provided security at public events such as parades, concerts, or sporting events.
  • Investigated suspicious persons or activities to determine if criminal activity was present.
  • Utilized various technologies including computers, cameras, and radar guns to complete job duties.
  • Prepared detailed reports on incidents and arrests made.
  • Performed searches for missing persons using a variety of investigative methods.
  • Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
  • Patrolled assigned areas to detect and prevent criminal activity.
  • Counseled victims of domestic violence regarding available resources and legal options.
  • Advised citizens on safety precautions and preventive measures against crime.
  • Developed positive relationships with members of the community through outreach programs.
  • Conducted traffic stops in accordance with departmental protocol.
  • Observed court proceedings related to cases involving police work.
  • Educated youth groups about the dangers of drug abuse and gang violence.
  • Provided testimony in court when necessary concerning investigations conducted.
  • Arrested suspects following established procedures while exercising caution and good judgment.
  • Maintained order during civil disturbances or protests.
  • Ensured compliance with local laws by performing periodic safety inspections of businesses.

BANK

Administration
VENEZUELA, MIRANDA
03.2005 - 04.2007
  • Recognized by management for providing exceptional customer service.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

High School Diploma -

MONTE SACRO
VENEZUELA
03-2004

Some College (No Degree) -

KAPLAN CHICAGO
Chicago, IL

Skills

  • Reflexology knowledge
  • Flexible Work Schedule
  • Creativity and Flexibility
  • Flexographic printers
  • Flexible creative approach
  • Flexible and Adaptable

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

AMAZON FLEX

DRIVER
11.2017 - Current

Police Officer

MIRANDA STATE
11.2009 - 06.2012

BANK

Administration
03.2005 - 04.2007

High School Diploma -

MONTE SACRO

Some College (No Degree) -

KAPLAN CHICAGO
Joao Pereira