Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Work Availability
Quote
Timeline
Teacher

Joao Rocha

NEWARK,NJ

Summary

Results-driven with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Motivated business professional bringing distinct entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Excel, powerpoint and word. Motivated to learn, grow and excel in a new role.

Overview

3
3
years of professional experience

Work History

Telecommunications Co- Business owner, Lead

Lion Communications LLC
, Jersey
06.2021 - Current
  • Analyzing cashflow's
  • Directed and supervised team of four
  • Developed monthly and daily production output plans to deliver on customer service and financial metrics.
  • Took on additional job duties during unexpected backlog, resulting in meeting project target date.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Tracked receipts, employee hours and inventory movements.
  • Managed schedules, accepted time off requests and found coverage for short shifts.

Inventory Control Team Lead

ID Logistics
AvenelNJ, NJ
12.2020 - 06.2021
  • KPI Reporting
  • Auditing warehouse and inventory counts
  • Leading operational efficiency projects
  • Root Cause analysis of problems
  • Supervising work of team members
  • Trained and developed a team of four coordinators across two clients
  • Applied a solution to put away errors occurring in the Receiving department that was causing Bin inaccuracies
  • Worked coherently with every department on inventory improvements and processes
  • Created and Presented ABC volume data analysis and improvements to forward pick locations to improve efficiency and productivity of order picking
  • Immersed myself in all projects that were conducted inside of warehouse
  • Conducted trainings with multiple departments
  • Leader of physical Inventory Counts
  • Audited and corrected discrepancies in inventory numbers.
  • Used equipment like forklifts and pallet jacks to move inventory.
  • Unloaded shipments, reviewed merchandise and tracked paperwork.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Managed complex projects as directed by leadership, delivering positive outcomes within time and budget constraints.
  • Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.

Inventory Control Coordinator

Jagged Peak E
09.2019 - 12.2020
  • Investigated root causes
  • Performed Cycle Counts
  • Improved process flow of inventory
  • Created warehouse mapping and strategy for organization
  • Completed daily cycle counts to maintain accuracy of records.

Delivery Associate

Mr. Delivery
06.2019 - 08.2019
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Coach/Trainer

Crossfit Wild Rose
Newark
01.2019 - 06.2019
  • Effectively communicated proper techniques
  • Established relationships with customers
  • Designed specific workout systems for individual clients based on performance ability.
  • Trained clients during strength training, cardio vascular exercise and stretching.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
  • Educated customers on preventive care, nutrition, fitness, stress management and ergonomics.
  • Educated club members about relationship between nutrition and fitness.
  • Achieved improvements for clients by designing optimal wellness plans and organizing schedules to promote consistency.
  • Served as point of reference for fitness expertise within club.

Head Chef/Kitchen Manager

Cotidiano
Newark
08.2014 - 08.2016
  • Becoming a go – to person for any questions and problems
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Developed kitchen staff through training, disciplinary action and performance reviews.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.

Education

Bachelor of Science - Business Administration And Management

Western Governor's University
Online
09.2023

No Degree - Physics

Hudson County Community College
Jersey City, NJ

No Degree - Physical Therapy

Kean University
Union, NJ

Skills

  • Inventory Management
  • Excellent Written and Verbal Communication
  • Product Knowledge
  • Building Customer Relationships and Loyalty
  • Computer Proficiency and Microsoft Office
  • Strong Communication and Interpersonal Skills
  • Attention to Detail
  • Adaptable and Flexible
  • Engaging with Diverse Customers
  • Decision Making
  • Creative Thinking
  • Team Leadership
  • Information Analysis
  • Documentation and Reporting

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Found over $500,000 of "lost" Inventory
  • Grew an Inventory department from the ground up
  • Analyzed and applied a solution to put away errors occurring in the receiving department that was causing bin inaccuracies
  • Worked coherently with every department on inventory improvements and processes
  • Created an ABC volume data analysis which was used for improvements in the forward pick area. This lead to improved efficiency and productivity of order picking.

Languages

Portuguese
Native or Bilingual
Spanish
Native or Bilingual
English
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Telecommunications Co- Business owner, Lead

Lion Communications LLC
06.2021 - Current

Inventory Control Team Lead

ID Logistics
12.2020 - 06.2021

Inventory Control Coordinator

Jagged Peak E
09.2019 - 12.2020

Delivery Associate

Mr. Delivery
06.2019 - 08.2019

Coach/Trainer

Crossfit Wild Rose
01.2019 - 06.2019

Head Chef/Kitchen Manager

Cotidiano
08.2014 - 08.2016

Bachelor of Science - Business Administration And Management

Western Governor's University

No Degree - Physics

Hudson County Community College

No Degree - Physical Therapy

Kean University
Joao Rocha