Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Joao Santos

Leesburg

Summary

With a two-year tenure at Chipotle, I was acknowledged for my potential and provided growth opportunities within the company. Consistently surpassing expectations in multiple roles, I showcased a strong work ethic and commitment to delivering exceptional customer service. Adapting quickly to fast-paced environments and collaborating effectively with diverse teams, I consistently achieved positive outcomes. Now seeking new challenges to utilize my skills and contribute to the success of a dynamic organization.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Aprentice

Chipotle
05.2023 - 02.2025
  • Enhanced practical skills by assisting experienced professionals in various tasks.
  • Adhered to company policies, procedures, and safety guidelines during daily work activities.
  • Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
  • Worked under guidance of experienced professionals to learn trade best practices and techniques.
  • Learned wide range of simple and complex techniques from on-the-job training.
  • Observed experienced professionals in action, gaining valuable insights into best practices within the field.

Service Leader

Chipotle
08.2022 - 05.2023
  • Handled escalated customer complaints professionally, resolving situations in a manner that satisfied both parties whenever possible.
  • Promoted teamwork within the department, leading to improved collaboration and greater overall effectiveness.
  • Mentored junior team members in best practices for excellent customer service delivery, cultivating a culture of continuous improvement and growth.
  • Established a high level of trust with clients by consistently delivering on commitments and maintaining open lines of communication.

Education

High School Diploma -

Olympia High School
Orlando
05.2022

Skills

  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Safety awareness

Certification

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Timeline

Aprentice

Chipotle
05.2023 - 02.2025

Service Leader

Chipotle
08.2022 - 05.2023

High School Diploma -

Olympia High School

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Joao Santos