Joao Teixeira
Covington,GA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals am well skilled in interpersonal relations, team management, communication skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
21
21
years of professional experience
Work History
Habilitation Counsel
Rutgers University
Newark, NJ, NJ
05.2022 - Current
- Participated in weekly team meetings to discuss client progress and plan interventions as needed.
- Educated family members on how to provide appropriate support for their loved one's needs at home.
- It incorporated recreational activities into habilitation programs that promote physical health and well-being.
- Engaged clients in meaningful activities that foster independence, self-confidence, and a sense of accomplishment.
- Attended professional development workshops to stay current on best practices related to habilitation counseling.
- Performed outreach activities within the community to increase awareness of habilitation services offered by the agency.
- Maintained comprehensive clinical records and documentation of activities performed.
- Maintained accurate records of client progress and updated service plans accordingly.
- Created opportunities for community involvement through volunteer work or job training programs.
MD Hospice Chaplain
Gilchrist Cares Baltimore,
MD, MD
06.2012 - 04.2022
- Collaborated with other healthcare professionals to coordinate optimal patient care plans.
- Analyzed data from electronic health records systems to inform decisions about patient care plans.
- Maintained accurate patient records following HIPAA regulations.
- Responded quickly and efficiently in emergencies.
- Attended professional development conferences and seminars for continuing education purposes.
- Performed administrative duties such as billing, coding, and scheduling appointments.
- Established and maintained relationships with specialists to provide patient referrals and holistic care.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Referred patients to medical specialists, social services, and necessary resources.
Ecommu
Department of Technology &Telecommunication
New York
05.2003 - 05.2012
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Worked effectively in team environments to make the workplace more productive.
Education
MBA - Divinity
Lancaster Theological Seminary
Lancaster, PA05-2017
Master of Arts - Bachelor of Arts, Human Services
University of Massachusetts Boston
Boston, MA05-2003
High School Diploma -
East Boston High School
East Boston, MA06-1999
Some College (No Degree) - Clinical Pastoral Education/ Units: 4
WellSpan York Hospital
Lancaster, PASkills
- Time management skills
- Client Advocacy
- Community Relations
- Knowledge of [Type] codes
- Records Management
- Behavioral support
- Data Collection
- Interpersonal Relationships
- Instructional Strategies
- Behavioral Management
- Motivational Interviewing
- oral and written communication skills
- computer skills, word, power point, excell, troubleshoot, spreadsheets
References
References available upon request.
Timeline
Habilitation Counsel
Rutgers University
05.2022 - Current
MD Hospice Chaplain
Gilchrist Cares Baltimore,
06.2012 - 04.2022
Ecommu
Department of Technology &Telecommunication
05.2003 - 05.2012
MBA - Divinity
Lancaster Theological Seminary
Master of Arts - Bachelor of Arts, Human Services
University of Massachusetts Boston
High School Diploma -
East Boston High School
Some College (No Degree) - Clinical Pastoral Education/ Units: 4
WellSpan York Hospital