JOAO LUCAS DA SILVA LOPES GOMES
APOPKA,FL
Summary
Dynamic professional with a proven track record at ITG Communications, adept in fiber optic safety and fusion splicing. Excelled in customer service, reducing project completion times, and enhancing network reliability. Skilled in negotiating and efficiently managing policy renewals, showcasing a blend of technical proficiency and interpersonal skills. Very adaptable to all types of jobs. I am always willing to learn new skills.
Overview
3
3
years of professional experience
Work History
Scaffolding
EMERY'S SCAFFOLDING
01.2025 - Current
- Set up and removed support structures such as folding ladders and scaffolding.
- Reduced project completion time by quickly adapting to different types of scaffolding systems and setups.
- Enhanced job site safety by meticulously constructing and dismantling scaffolding structures according to industry standards.
- Utilized specialized tools such as spray guns, brushes, rollers, scaffolding systems, and lifts when necessary for specific tasks.
Insurance Agent
CAPITAL INSURANCE SERVICES OF FLORIDA
06.2024 - 01.2025
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Generated quotes and proposals for clients to match individual needs.
Fiber Optic Technician
ITG Communications
01.2022 - 05.2024
- Increased network reliability through meticulous fusion splicing, termination, and testing of fiber optic cables.
- Enhanced network performance by efficiently installing and maintaining fiber optic systems.
- Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
- Trained new workers
- Traveled for work as needed
- Read blueprints and schematics to correctly place equipment.
- Responded to service requests during and after business hours.
Education
High School Diploma -
OLYMPIA HIGH SCHOOL
ORLANDO05-2017
Skills
- Scaffolding disassembly
- Customer service
- Fiber optic safety
- Licensed insurance agent
- Fusion splicing
- Negotiation
- Ethernet networking
- Construction
Languages
Portuguese
Native or Bilingual
English
Full Professional
Spanish
Full Professional
SIgn Language
Limited Working
Timeline
Scaffolding
EMERY'S SCAFFOLDING
01.2025 - Current
Insurance Agent
CAPITAL INSURANCE SERVICES OF FLORIDA
06.2024 - 01.2025
Fiber Optic Technician
ITG Communications
01.2022 - 05.2024
High School Diploma -
OLYMPIA HIGH SCHOOL
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