JOAQUIN DIAZ
Pearl City
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Area Field Manager
U-Haul Company of Hawaii
Oahu Island
08.2024 - Current
- Led daily operations across 15 U-Haul locations, driving performance, logistics, and customer service standards across diverse teams.
- Developed and implemented strategies to optimize fleet utilization and minimize operational costs, achieving enhanced efficiency and resource allocation.
- Conducted site audits to evaluate performance, pinpoint bottlenecks, and execute corrective actions aligned with company objectives.
- Expanded U-Haul dealer locations from 9 to 15 across Hawaii, enhancing service accessibility.
- Build and sustain strong partnerships with local businesses and community leaders to boost brand visibility and increase regional market share.
- Coordinated training programs for new employees on safety procedures.
- Collaborated with local marketing to promote service offerings effectively.
- Analyzed customer feedback to identify areas of improvement in products or services.
General Manager
U-Haul Company of Portland
Portland
08.2023 - 08.2024
- Develop and implement strategies to achieve sales targets and increase customer satisfaction
- Managed team of employees, focusing on hiring, training, and conducting performance evaluations
- Oversaw daily operations to enhance efficiency of U-Haul center
- Collaborate with support staff to improve overall business performance
- Ensured compliance with EHS regulations to maintain safe working environment
Assistant Store Manager
Smart-Stop Self Storage
Portland
01.2022 - 12.2023
- Managed maintenance, inventory, and daily operations to ensure smooth store functionality
- Conducted walkthroughs to identify and address issues affecting store appearance and professionalism; coached team members for improvement
- Built and maintained strong relationships with clientele to enhance customer loyalty
- Identified and assessed waste hazards during training sessions.
Independent Safety Work
Self Employed
Portland
01.2023 - 08.2023
- Developed updated Emergency Action Plan for independent solar farm contractor to enhance safety measures
- Assessed existing safety protocols, identifying key areas for improvement to strengthen overall compliance
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Bachelor of Science - Supply Chain And Operations Management
Western Governors University
Remote03-2026
Skills
- Field Sales Strategy
- Market Analysis
- Cost control
- Expense management
- Budget management
- Cost control
- Inventory management
- Profit & Loss statement
- Data-Driven Decision Making
- Operations management
- Process improvement
- Multi-site management
- Strategic planning
- Stakeholder Engagement
- Team Leadership
- Team management
- Staff Development
- Team development
- Performance evaluation
- Visual Merchandising
- CRM
- Report analysis
- Inventory turnover analysis
- Microsoft Excel
- Microsoft Excel
Certification
Driver's License
Timeline
Area Field Manager
U-Haul Company of Hawaii
08.2024 - Current
General Manager
U-Haul Company of Portland
08.2023 - 08.2024
Independent Safety Work
Self Employed
01.2023 - 08.2023
Assistant Store Manager
Smart-Stop Self Storage
01.2022 - 12.2023
Bachelor of Science - Supply Chain And Operations Management
Western Governors University