Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Market Research Associate
Maya Honey Traders
Managed multiple market research projects simultaneously, ensuring timely completion and delivery of high-quality results.
Reduced overall project costs through careful resource allocation and efficient management of third-party vendors.
Developed comprehensive reports with clear visuals, enabling informed decision-making for business strategies.
Identified key trends and patterns within the industry through data analysis, informing marketing campaigns and product development efforts.
Customer Service Manager
Costa Excursions
03.2020 - 05.2022
Boosted customer retention rates through problem-solving skills and relationship-building efforts.
Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
Maintained detailed records of interactions with clients, allowing for easy retrieval when needed during follow-up communications or escalations.