Joaquin Gallegos
Cheney,WA
Summary
Experienced Correctional Officer skilled in de-escalation techniques, conflict resolution, and emergency response. Proven ability to maintain safety and order while supervising inmates and enforcing policies.
Detail-oriented professional with extensive experience in correctional facility operations. Known for strong conflict resolution skills and emergency response capabilities, dedicated to maintaining order and enhancing safety through effective supervision and training.
Overview
11
11
years of professional experience
Work History
Correctional Officer
Airway Heights Corrections Center
Airway Heights, WA
07.2017 - Current
- Performed systematic facility inspections to detect security breaches and enhance operational safety.
- Facilitated training sessions for new correctional officers on policies, procedures, and effective communication techniques.
- Conducted regular inspections of facilities to identify security breaches and maintain order.
- Implemented conflict resolution strategies to de-escalate tense situations among inmates.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Correctional Sergeant
Airway Heights Corrections Center
Airway Heights, WA
06.2023 - 03.2024
- Supervised daily operations and ensured adherence to safety protocols within facilities.
- Trained and mentored junior staff on security procedures and incident response techniques.
- Led crisis intervention strategies, effectively resolving conflicts while ensuring safety for all personnel.
- Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
- Resolved issues and disputes between inmates professionally and respectfully.
- Responded to emergency situations and provided first aid following facility guidelines.
- Evaluated job performance of subordinate staff members regularly while providing constructive feedback for improvement opportunities.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
Correctional Officer
TDCJ Nathaniel J. Neal Unit
Amarillo, TX
03.2015 - 06.2017
- Implemented training initiatives for new correctional officers, focusing on adherence to policies, procedural knowledge, and effective communication strategies.
- Administered comprehensive documentation of inmate behaviors and incidents to ensure accurate reporting and assessment.
- Assessed operational processes and proposed enhancements to strengthen security measures and improve efficiency.
Education
High School Diploma -
Caprock High School
Amarillo, TX08-1996
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Inmate supervision
- Mental health awareness
- Policy enforcement
- Self-defense tactics
Timeline
Correctional Sergeant
Airway Heights Corrections Center
06.2023 - 03.2024
Correctional Officer
Airway Heights Corrections Center
07.2017 - Current
Correctional Officer
TDCJ Nathaniel J. Neal Unit
03.2015 - 06.2017
High School Diploma -
Caprock High School