Joaquin Gonzalez
Palm Coast,FL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
27
27
years of professional experience
Work History
Campus Safety Officer
Embry-Riddle
Daytona Beach, FL
01.2024 - 10.2025
- Enforced institutional rules, regulations and laws regarding student conduct to maintain safe campus.
- Coordinated with local police departments regarding information sharing protocols related to criminal activity occurring near the campus perimeter.
- Patrolled the campus in a marked vehicle or on foot to deter criminal activity.
- Monitored campus buildings, grounds, and parking lots to ensure safety of students, faculty, and staff.
Police Officer
City of Philadelphia
Philadelphia, PA
12.2007 - 12.2022
- Responded to emergency calls for service and provided assistance as needed.
- Prepared detailed reports on incidents and arrests made.
- Conducted traffic stops in accordance with departmental protocol.
- Maintained order during civil disturbances or protests.
- Investigated suspicious persons or activities to determine if criminal activity was present.
- Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
Pest Control Technician
Orkin Pest Control
Bensalem, PA
12.2006 - 12.2007
- Conducted interior and exterior applications of insecticides, herbicides, rodenticide, growth regulators and other products using hand or power sprayers, dusters and foggers.
Security Officer
Philadelphia Phillies (MLB)
Philadelphia, PA
12.2006 - 12.2007
- Scanned tickets, used a hand held wand checking people entering the gate, crowd control, monitored area making sure there were no fights.
Call Center Agent - Patient Service Representative
Einstein Hospital
01.2003 - 12.2006
- Duties: Patient referrals, scheduled medical appointments, transferred calls, documented diagnosis codes and patient demographic information.
Customer Service Associate - Cashier
Coconuts
01.2002 - 01.2003
- Greeted customers upon arrival and assisted them with their inquiries.
- Processed payments using cash registers and credit card machines.
- Organized merchandise in the store to ensure items were easy to locate.
Projection Supervisor
AMC Movie Theatre
01.1999 - 01.2002
- Supervised five to ten employees
- Made sure the movie theatre was clean and employees reported to work.
- Audiovisual equipment operator: Set up and operated motion picture projection and sound reproducing equipment to produce effects on screen
- Monitored operation of machines and transferred operation from one machine to another without interrupting flow of action on screen
Education
Some College (No Degree) - Law Enforcement
Philadelphia Police Academy
Philadelphia, PAHigh School Diploma -
Northeast High School
Philadelphia, PASkills
- Fifteen (15) years' of work experience as a Police Officer
- One (1) year experience as a Orkin Pest Control Technician
- Three (3) years' experience working as a Call Center Agent - Patient Service Representative scheduling appointments for six (6) physicians' offices
- One (1) year retail experience working as a customer service associate - cashier
- Strong Work Ethic, Strong Communication and People Skills, Team-Oriented, Safety and Security-oriented
- Proficient Computer Skills: Word, Outlook, Excel, building custom personal computers
References
References available upon request.
Timeline
Campus Safety Officer
Embry-Riddle
01.2024 - 10.2025
Police Officer
City of Philadelphia
12.2007 - 12.2022
Pest Control Technician
Orkin Pest Control
12.2006 - 12.2007
Security Officer
Philadelphia Phillies (MLB)
12.2006 - 12.2007
Call Center Agent - Patient Service Representative
Einstein Hospital
01.2003 - 12.2006
Customer Service Associate - Cashier
Coconuts
01.2002 - 01.2003
Projection Supervisor
AMC Movie Theatre
01.1999 - 01.2002
Some College (No Degree) - Law Enforcement
Philadelphia Police Academy
High School Diploma -
Northeast High School