Joaquin Hernandez
Visalia,CA
Summary
Proven track record at Vallarta Supermarket, enhancing store functionality and customer satisfaction through expert shelf organization and inventory management. Demonstrated ability to foster vendor relationships and mentor new staff, embodying reliability and a friendly demeanor. Achieved significant improvements in operational efficiency and product availability, directly impacting store success. Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Versatile team member offering over 2 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 50 pounds. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Grocery merchandiser position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Grocery Merchandiser
Vallarta Supermarket
10.2021 - Current
- Improved store appearance through diligent maintenance of clean, organized shelves and displays.
- Achieved successful execution of seasonal marketing initiatives, utilizing appropriate display materials.
- Proactively identified potential areas of improvement within the grocery department''s operations and suggested actionable solutions to address these challenges.
- Ensured adherence to safety regulations by properly handling perishable goods during stocking processes.
- Assisted in training new merchandisers, sharing best practices for product placement and inventory management.
- Regularly communicated inventory levels to management through detailed reports, enabling swift decision-making regarding restocking needs.
- Provided exceptional customer service, responding promptly to inquiries about products or promotions.
- Reduced out-of-stock incidents by maintaining close communication with suppliers and promptly addressing issues.
- Answered customer questions regarding store merchandise, department information, and pricing.
Deli Merchandiser
Vallarta Supermarket
10.2021 - Current
- Enhanced customer satisfaction by providing exceptional deli product recommendations and personalized service.
- Managed deli operations efficiently, resulting in reduced labor costs without sacrificing customer service quality.
- Developed loyal customer relationships through knowledgeable assistance with specialty products such as cheeses, meats, and prepared foods.
- Reduced food waste by implementing proper inventory management and rotation practices.
- Improved deli operation speed without compromising on quality ensuring quick service even during high-demand periods.
- Optimized deli staff scheduling according to demand patterns maximizing productivity while maintaining excellent customer support.
- Provided training and mentorship to new hires, fostering strong teamwork within the deli department.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Learned other teammates' work tasks to train as backup.
- Managed and maintained purchase orders and invoices.
Education
GED -
Reedley College
Reedley, CA01.2024
High School Diploma -
El Diamante High School
Visalia, CA08.2021
Skills
- Shelf Organization
- Stock Rotation
- Brand Awareness
- Store Layout
- Friendly and outgoing
- Active listener
- Retail knowledge
- Reliable and punctual
- Merchandise Display
- Space Planning
- Inventory Management
- Vendor Sourcing
Accomplishments
- Earned "Employee of the Month" award in November,2022
- Supervised team of 3 staff members.
- Resolved product issue through consumer testing.
- Product Promotion - Up-sold products and motivated customers to upgrade current product .
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Grocery Merchandiser
Vallarta Supermarket
10.2021 - Current
Deli Merchandiser
Vallarta Supermarket
10.2021 - Current
GED -
Reedley College
High School Diploma -
El Diamante High School