Joaquin Hernandeztomas
Lehigh Acres,FL
Summary
Friendly retail and team lead with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Individual Material Readiness List Asset Manager
Department of Defense
03.2018 - 03.2022
- Managed many multi-million dollar assets required to perform flights regularly.
- Team leader in small group roles (5-8 people).
- Maintained classified documents that pertained to mission critical movements.
- Worked proficiently under heavy stress and maintained full control of environment.
Sales Associate
Carlsons Flooring America
02.2023 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Landscaping Foreman
La Jungla Landscape and Maintenance
01.2024 - Current
- Managed seasonal responsibilities including entire HOA mulch projects and landscape remodels.
- Collaborated with clients to develop custom landscaping plans that catered to their specific needs and preferences.
- Maintained records of work performed through client requests, materials used and safety logbooks.
- Trained new team members on company policies, procedures, and best practices in landscaping techniques to ensure consistent service quality.
- Boosted client satisfaction by maintaining clear communication and addressing concerns promptly throughout the project duration.
- Maximized team productivity by delegating tasks efficiently, prioritizing key projects, and setting realistic deadlines.
Education
Bachelor of Science - Construction Management
Florida Gulf Coast University
Fort Myers, FL08.2027
Associate of Science - Architectural And Building Technology
Florida SouthWestern State College
Fort Myers, FL04.2024
Skills
- Performance Improvement
- Project Planning
- Customer Service
- Teamwork and Collaboration
- Problem-solving skills
- Multi-tasking strength
- Flexible Schedule
Hobbies
Year and a half experience playing Golf for when there is downtime and need a break from real life. Also love fishing in th evening and throughout the night.
Languages
Spanish
Native or Bilingual
Timeline
Landscaping Foreman
La Jungla Landscape and Maintenance
01.2024 - Current
Sales Associate
Carlsons Flooring America
02.2023 - 12.2023
Individual Material Readiness List Asset Manager
Department of Defense
03.2018 - 03.2022
Bachelor of Science - Construction Management
Florida Gulf Coast University
Associate of Science - Architectural And Building Technology
Florida SouthWestern State College