Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Joaquin Mendoza

Madison,WI

Summary

Proactive and detail-oriented professional with a proven track record at Target, where I excelled in guest service and computer skills. Achieved high customer satisfaction by resolving issues swiftly and fostering loyalty through personalized guest relations. Demonstrated flexibility and a commitment to excellence, significantly contributing to a welcoming environment and repeat business.

Guest services professional known for maintaining high standards and achieving results. Proven track record in enhancing guest experiences and resolving concerns. Reliable team collaborator who adapts well to changing needs, showcasing strong interpersonal and communication skills.

Experienced with guest interactions and issue resolution. Utilizes effective communication to enhance guest satisfaction and loyalty. Track record of maintaining welcoming and efficient service environment.

Overview

1
1
year of professional experience

Work History

Guest Service Representative

Target
04.2024 - Current
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
  • Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
  • Developed strong rapport with returning guests to foster loyalty and repeat business.
  • Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized front desk area at all times.

Education

High School Diploma -

Vel Phillips Memorial High School
Madison, WI
06-2024

Skills

  • Customer service
  • Computer skills
  • Guest accommodations
  • Detail-oriented
  • Guest relations
  • Flexible schedule

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Guest Service Representative

Target
04.2024 - Current

High School Diploma -

Vel Phillips Memorial High School
Joaquin Mendoza