Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joaquin Perez

Miami ,FL

Summary

Committed Medical offering proven history of exercising strong judgment in high-pressure situations. Skilled in patient needs assessment and critical care. Detail-oriented and compassionate with expansive knowledge of Emergency Room. Multi-talented ER Technician consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Experienced ER Technician with over 7 years of experience in Emergency Room. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Overview

18
18
years of professional experience

Work History

Hospice Registered Nurse Case Manager

Vitas Hospice
02.2023 - 05.2025
  • Coordinated comprehensive patient care plans with interdisciplinary teams to optimize hospice services.
  • Assessed patient conditions and needs through thorough evaluations and documentation in electronic health records.
  • Educated families on end-of-life care options, facilitating informed decision-making for improved patient outcomes.
  • Mentored junior nursing staff on best practices in hospice care, enhancing team performance and service delivery.
  • Developed and implemented individualized care strategies to address complex medical and emotional needs of patients.
  • Monitored patient progress, adjusting care plans as necessary to ensure adherence to evolving health status.
  • Collaborated with community resources to connect patients and families with additional support services as needed.
  • Led quality improvement initiatives focusing on enhancing patient satisfaction and clinical outcomes within hospice settings.
  • Provided emotional support to patients and their families during the end-of-life process, promoting dignity and comfort.
  • Collaborated with physicians to optimize medication regimens for symptom control in terminally ill patients.
  • Improved patient care by developing and implementing comprehensive hospice nursing plans tailored to individual needs.
  • Managed complex caseloads effectively, prioritizing tasks based on patient acuity levels.
  • Served as a liaison between patients, families, and healthcare providers to ensure seamless delivery of hospice services.
  • Maintained accurate documentation of patient interactions, assessments, interventions, and responses to care.
  • Efficiently managed caseloads while adhering to regulatory guidelines ensuring compliance with Medicare conditions of participation.
  • Educated patients and families about illness progression, treatment options, and available resources for additional support.
  • Ensured timely delivery of medical treatments for optimal symptom management while maintaining a high level of compassion.
  • Promoted an environment conducive to open communication among staff members regarding complex cases or challenging situations.
  • Coordinated discharge planning with multidisciplinary teams for smooth transitions from acute care settings to home-based hospice care.
  • Contributed to the development of organizational policies and procedures, ensuring that best practices were upheld in patient care delivery.
  • Monitored and evaluated patient progress, adjusting care plans accordingly for best possible outcomes.
  • Participated in continuous professional development opportunities resulting in better understanding advancements in palliative medicine.
  • Enhanced interdisciplinary team collaboration through proactive communication and coordination of patient services.

Registered Nurse, Emergency Department

Leon Medical Centers
05.2021 - Current
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Managed care from admission to discharge.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
  • Organized and managed care of patients undergoing various therapies and procedures.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
  • Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
  • Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.

RN Floor Nurse

Saint Katherine Rehabilitation Hospital
11.2019 - 04.2021
  • Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Managed 6 nurses and nursing activities in 8-bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
  • Adhered to strict safety measures by carefully determining proper dosages before administering medications.
  • Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
  • Organized and managed care of patients undergoing various therapies and procedures
  • Reported patients' status and delegated nurse assignments to achieve optimal outcomes.
  • Monitored patient reactions after administering medications and IV therapies.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management.
  • Updated patient charts using medhost with data such as medications to keep records current and support accurate treatments.

RN Staff Nurse

North Shore Medical Center
01.2020 - 01.2021
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Implemented interventions, including medication and IV administration, catheter insertion and airway management.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Observed and reported patient condition, progress and medication side effects to accurately document updates.
  • Addressed disruptions in patient care, including delays in discharge, postponed procedures and discharge equipment unavailability.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
  • Performed triage on all incoming patients and determined severity of injuries and illnesses.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
  • Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
  • Managed care from admission to discharge, including patient assessments, care planning, health educations and discharging support to provide comprehensive care to over 18 patients daily.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Explained course of care and medications, including side effects to patients and caregivers in easy-to-understand terms.
  • Adhered to strict safety measures by carefully determining proper dosages before administering medications.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
  • Performed ongoing assessments to evaluate mental health needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of care.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Monitored patient reactions after administering medications and IV therapies.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.

RN PICC

SpecialtyCare Inc.
10.2019 - 01.2020
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage
  • Mentored and guided employees ensuring all were trained in product knowledge and capable of performing assigned duties
  • Measured dimensions of finished workpieces to ensure conformance to specifications, using precision measuring instruments, templates and fixtures
  • Represented union members and presented cases at Local and Statewide Council meetings
  • Strategically researched and studied various materials to understand opponents and competitive advantages
  • Ensured compliance with policies and quality standards to maintain consistency in quality of services
  • Monitored social media and online sources for industry trends
  • Built strong relationships with customers through positive attitude and attentive response
  • Identified project requirements by establishing personal rapport with potential and existing clients
  • Cultivated productive relationships with clients, realtors and title/escrow officers to increase profits and expand customer base
  • Led multidisciplinary, continuous quality improvement program to improve patient outcomes
  • Developed and edited template contracts with any changes in our company's service lines or new developments
  • Partnered with category managers to identify and execute on sales trends and brand initiatives to build top-line revenue
  • Oversaw growth of market research function, enabling organization to analyze data to identify and anticipate opportunities
  • Operated within budgetary constraints, participated in development of annual budget forecasts and reconciliation of operating budget
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs
  • Provided administrative support to principal in areas of calendar management, domestic and international travel arrangements and reconciliation of personal bank accounts
  • Demonstrated proficiency in taking patient medical histories and vital signs as well as performing venipunctures, injections and diagnostic procedures and ancillary tests
  • Wrote methodological and analytical reports tailored to specific project and client needs
  • Played in competitive games and tournaments in major cities and served as sports representative at public appearances, marketing sessions, and media events
  • Developed and maintained positive customer relations and coordinated with team members to ensure requests and questions were handled appropriately
  • Created, directed and promoted tennis leagues, clinics, tournaments, camps and special events to attract and maintain the interest of tennis players
  • Successfully managed high volumes of client-facing interactions and established strong rapport with physicians, medical and laboratory staff and patients
  • Developed health plans for patients to improve overall health or recover from injuries and illnesses
  • Monitored number of cases received and returned by employees on weekly, monthly and quarterly basis

ER Technician

Palmetto General Hospital
08.2012 - 03.2017
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care
  • Conducted equipment and vehicle checks to maintain continuous and safe operation
  • Administered tests and medication to stabilize patients in field or in transit
  • Communicated with lucid patients to gather incident and medical history information
  • Operated emergency vehicles to transport critical patients
  • Executed well-informed critical decision making in high-pressure situations
  • Assessed situation severity of emergent medical incidents and provided care accordingly
  • Evaluated patient vital signs and status to determine care needs
  • Demonstrated strong commitment to quality care through continuous training and development
  • Monitored patient status during ambulance transport and transfer
  • Managed quality assurance program including on site evaluations, internal audits and customer surveys
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Worked with ER Doctors to resolve problems, improve operations and provide exceptional customer service

Phlebotomy Technician

Quest Diagnostics
05.2010 - 09.2013
  • Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists
  • Followed physician orders when administering therapeutic phlebotomy
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation
  • Assembled tourniquets, needles and blood collection devices to prepare work trays
  • Accurately labeled vacutainer tubes with patient name, date and time of collection
  • Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
  • Tracked collected specimens by initialing, dating and noting times of collection
  • Organized daily work based on collection priority
  • Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions
  • Stocked phlebotomy cart or carrier with appropriate supplies
  • Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories
  • Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods
  • Performed bedside tests like bleeding time tests and entered results into patient charts
  • Completed clinical rotations in Geriatrics
  • Analyzed patient and family feedback to identify opportunities for staff recognition as well as areas for improvement
  • Investigated, provided and submitted information to Quality Department about special incidents, events and complaints
  • Continually maintained and improved company's reputation and positive image in markets served
  • Facilitated on-going assessment of patient and family needs and implementation of interdisciplinary team care plan
  • Engaged patients with games, crafts, cooking, music, reading and other activities
  • Interpreted and communicated new or revised policies to staff
  • Collaborated with multidisciplinary teams of school psychologists, teachers and administrators to create and implement Individualized Education Plans (IEPs)
  • Evaluated patients suffering from asthma, appendicitis and hernias
  • Managed and directed fiscal operations, including planning budgets, authorizing expenditures, accounting, establishing service rates and coordinating financial reporting
  • Served as liaison between families, school personnel and other healthcare providers on behalf of students
  • Evaluated students’ competencies through written assignments and examinations
  • Led clinical team in delivering care services that promoted optimal resident health
  • Led planning and achievement of goals and objectives consistent with agency mission and philosophy
  • Managed clinical oversight for 44-bed unit
  • Provided patient education

Cna

Villa Maria Nursing Home
03.2008 - 05.2010
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
  • Oversaw and maintained patients' rooms, group living areas and nurse stations
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
  • Maintained best-in-class standards for individualized care in bed unit by continuously checking in with patients and families and quickly providing care
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct administration of medications
  • Maintained best-in-class standards for individualized care in bed unit by continuously checking in with patients and families and quickly providing care
  • Maintained best-in-class standards for individualized care in bed unit by continuously checking in with patients and families and quickly providing care
  • Maintained best-in-class standards for individualized care in bed unit by continuously checking in with patients and families and quickly providing care
  • Maintained best-in-class standards for individualized care in bed unit by continuously checking in with patients and families and quickly providing care
  • Maintained best-in-class standards for individualized care in bed unit by continuously checking in with patients and families and quickly providing care
  • Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms
  • Obtained biological specimens for ordered tests and prepared for laboratory transport
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
  • Transported patients between rooms and appointments or testing locations

Education

Bachelor of Science - Nursing

UNIVERSITY OF THE STATE OF NEW YORK
NEW YORK
08.2019

Bachelor of Science - Nursing

UCMGFCM of Granma
Cuba
07.2003

High School Diploma -

MA HAVANA
CUBA
07.1998

Skills

  • Emergency Medical Technician (EMT)
    Certified Nursing Assistant
    Basic Life Saving (BLS)
    Advanced Cardiac Life Support (ACLS)
    First Aid CPR Aed
    Cardiopulmonary Resuscitation (CPR)
    Electrocardiogram (EKG / ECG)
    Phlebotomy
    Acute Care
    Wound Care/ Treatment
  • Advanced care planning
  • Home care management
  • Care coordination
  • Interdisciplinary collaboration
  • Care planning
  • Interpersonal and written communication

Timeline

Hospice Registered Nurse Case Manager

Vitas Hospice
02.2023 - 05.2025

Registered Nurse, Emergency Department

Leon Medical Centers
05.2021 - Current

RN Staff Nurse

North Shore Medical Center
01.2020 - 01.2021

RN Floor Nurse

Saint Katherine Rehabilitation Hospital
11.2019 - 04.2021

RN PICC

SpecialtyCare Inc.
10.2019 - 01.2020

ER Technician

Palmetto General Hospital
08.2012 - 03.2017

Phlebotomy Technician

Quest Diagnostics
05.2010 - 09.2013

Cna

Villa Maria Nursing Home
03.2008 - 05.2010

Bachelor of Science - Nursing

UNIVERSITY OF THE STATE OF NEW YORK

Bachelor of Science - Nursing

UCMGFCM of Granma

High School Diploma -

MA HAVANA

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