Joaquin Swinney

• Officiated at games to maintain standards of play and verify observed game rules.
• Memorized and enforced the entire rule-book, while also facilitating a safe playing environment.
• Managed conflict resolutions to encourage professional and positive relationships.
• Made decisions on fouls, offsides and other infractions to maintain integrity of game and adhere to established rules.
• Communicated with fans, coaches, players, and other referees.
• Trained and mentored new referees.

• Answered questions about store policies and addressed customer concerns.
• Handled Money, put away my own till, restocked and front faced shelves during down time, vacuumed, wiped down, and swept the front of the store.
• Worked flexible schedule and extra shifts to meet coworker/business needs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Handled cash with high accuracy and took care to check bills for fraud.
• Disposed of damaged or defective items.
• Interacted with guests in friendly and knowledgeable way.

Would organize food orders at the expo window during rushes.

• Developed relationships with managers and fellow team members to support team productivity
• Was in charge of taking taking food orders over the phone, packaging them, and bringing them curbside.
• Would organize food orders at the expo window during rushes.
• Trained new staff in bussing and cleaning procedures.
• Collected trash, wiped up spills, and removed trays to maintain clean customer areas.
• Kept close eye on customers to quickly spot leaving guests.
• Processed payments for orders and provided customers with change.
• Reset and cleaned tables quickly to prepare for new customers.