Summary
Overview
Work History
Education
Skills
Timeline
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Joaquin Urdiales

Joaquin Urdiales

Eugene,OR

Summary

Determined worker with a niche in personal connection, with years in customer service and instating customer satisfaction. Striving to use my abilities and strong work ethic to successfully fill in a role at your company. Frequently praised as reliable by my employers, it is my aim to accomplish diligence and strong effort to ensure satisfaction upon your company goals.

Overview

3
3
years of professional experience

Work History

Seasonal Worker

Vitae Springs Vineyard & Winery
01.2025 - 01.2025
  • Improved customer satisfaction by assisting with product selection and providing timely service.
  • Conducted essential upkeep on agricultural grounds and equipment to prolong lifespan and ensuring a refined final product.
  • Supported team goals with proactive communication and collaboration.
  • Managed seasonal displays, bringing informative and thoughtful input of the product to the attention of the customer driving sales through strategic marketing.

Server

Lucile’s Creole Cafe
08.2024 - 12.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously while prioritizing friendly and antiquated service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • maintained cleanliness and organization in the dining area throughout customer service, as well as closing and opening hours to ensure a welcoming environment.

Back Waiter

Bramble & Hare
12.2022 - 02.2023
  • Supported needs of wait staff who attended to specific essentials of countless customers daily for restaurant with social relevancy and intentionality.
  • Provided excellent service to diners through attentive monitoring of their needs and efficient assistance to the waitstaff.
  • Increased efficiency in service by effectively communicating with kitchen staff regarding special requests or modifications on orders.
  • Maintained a professional appearance and attitude throughout each shift, contributing to a welcoming environment for guests.
  • Culminated proper flow of restaurant through efficient phone, reservation, seating, and informative edict.

Food Runner

Caprese Trattoria
03.2022 - 10.2022
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Assured accurate and presentable cleanliness of all areas in the restaurant with focused bussing and table setting.
  • Ensured compliance with health and safety regulations during food handling and delivery.

Education

Diploma -

Silver Creek Highschool
Longmont, CO
06.2023

Skills

  • Operational efficiency
  • Quick learner
  • Strong work ethic
  • Effective organization
  • Integral communication
  • Safe work practices
  • Customer satisfaction
  • Punctual standards

Timeline

Seasonal Worker

Vitae Springs Vineyard & Winery
01.2025 - 01.2025

Server

Lucile’s Creole Cafe
08.2024 - 12.2024

Back Waiter

Bramble & Hare
12.2022 - 02.2023

Food Runner

Caprese Trattoria
03.2022 - 10.2022

Diploma -

Silver Creek Highschool

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Joaquin Urdiales