Joaquin Williams
Mayfield Heights,OH
Summary
Proven leader with a track record of enhancing operational efficiency. Adept in Inventory Control and fostering effective leadership. Spearheaded initiatives that significantly improved package handling efficiency and team productivity. Skilled in strategic planning and staff development, consistently achieving and surpassing performance targets while maintaining high levels of customer satisfaction. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
5
5
years of professional experience
Work History
Assistant General Manager
Taco Bell Restaurant
02.2021 - Current
- Handled cash accurately and prepared deposits.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
Package Handler Supervisor
Amazon
04.2020 - 01.2022
- Addressed customer concerns promptly, resolving issues efficiently while maintaining professionalism at all times.
- Managed shift operations, consistently meeting or exceeding performance targets for package handling efficiency.
- Prioritized workload distribution among the team to maximize overall productivity during peak hours of operation.
- Conducted daily pre-shift meetings to ensure alignment of goals and expectations among team members.
- Collaborated with other department supervisors to optimize workflow processes across all shifts.
Kitchen Manager
Chipotle Grill
03.2019 - 03.2020
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
Education
High School Diploma -
Euclid High School
Euclid, OH05.2018
Skills
- Staff Management
- Inventory Control
- Operations Management
- Staff Development
- Strategic planning skill
- Process Improvements
- Load Planning
- Shipping and receiving
- Pallet Jack Operation
- Effective Leadership
- Warehouse Operations
- Truck loading
Timeline
Assistant General Manager
Taco Bell Restaurant
02.2021 - Current
Package Handler Supervisor
Amazon
04.2020 - 01.2022
Kitchen Manager
Chipotle Grill
03.2019 - 03.2020
High School Diploma -
Euclid High School