Summary
Overview
Work History
Education
Skills
Timeline
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JOAQUINA MOSES

Buffalo,NY

Summary

Competent Accounts Receivable Specialist bringing 25+ years’ experience in handling all facets of accounts receivable. Exemplary ability to resolve billing disputes, provide excellent customer service, track and apply payments and update customer statements. Recognized as an effective leader with consistent achievement of objectives.

Overview

17
17
years of professional experience

Work History

Accounts Receivable Specialist

Meritain Health Inc
Amherst, NY
08.2014 - Current
  • Responded to inbound inquiries regarding accounts and payments.
  • Sent invoices via mail, email or online means.
  • Prepared monthly receivable statements.
  • Prepared accurate financial statements at end of the quarter.
  • Generated financial statements and facilitated account closing procedures each month.
  • Processed payments and applied to customer balances.
  • Generated and mailed updated statements.
  • Generated reports detailing various metrics and account information.
  • Worked with management at the project level to ensure expense plans are achieved.

Exporting / Account Administrator

Logistic Dynamics
01.2008 - 01.2012
  • Export of Carrier Invoices, Generate Customer Invoices, Handle all Carrier, Customer or Agent Discrepancies.
  • Open Daily mail, date stamp invoices, put into numerical order, batch into 20s, Scan Billing Documents, attach documents to customer invoices and mail out.
  • Generate a daily and weekly audit on all transaction performed.
  • Give Carriers Comchecks.
  • Generate 600 invoices per week.
  • Able to perform payment status to both carrier and customer if requested.

CTIS Agent / Sales Associate

Walt Disney World
Orlando, FL
1 2005 - 1 2008
  • Planned vacations for Travel Agents and Guests.
  • This included Airfare, Dining, Theme Park Tickets, and accommodations.
  • Resolved difficult issues regarding guest complaints, Update information on all revision made.
  • Mailed collateral information to guest and travel agents.
  • Stayed updated of current rates, and all new promotions.

Education

Business Managment - Business

Bryant and Stratton College
Buffalo, NY
1988

Skills

  • Mas90
  • GP
  • Microsoft Word and Excel
  • Comdata
  • AS400
  • Fax and Copier, Multi Phone Lines, 10 Key Calculators Scanner (Image), encoder, Printer, Cash Register
  • MS Office Suite
  • Problem-solving
  • Strong communication skills
  • Credit adjustments
  • Debt management
  • Repayment plan structuring
  • Collections processing
  • Strong client relations skills
  • Customer service
  • 10 Key, AS400, Billing, Calculators, Handle cash, Cash Register, Excellent communication, copying, clients, Excellent customer service, Data Entry, fast, Fax, faxing, filing, Image, marketing, Mas90, Excel, mail, Microsoft Word, Strong organizational skills, Copier, Printer, Quick learner, sales, Scanner, answering phones, Phone, Trainer

Timeline

Accounts Receivable Specialist

Meritain Health Inc
08.2014 - Current

Exporting / Account Administrator

Logistic Dynamics
01.2008 - 01.2012

CTIS Agent / Sales Associate

Walt Disney World
1 2005 - 1 2008

Business Managment - Business

Bryant and Stratton College

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JOAQUINA MOSES