Joaquin Torres
Austin,TX
Summary
Analytically-driven individual with a wide set of experiences to integrate a diverse set of skills to the workforce. Highly adaptable and dedicated to providing error-free results, quality service, and safe working experiences. Always determined to grow and learn wherever placed to further progress the organization and oneself.
Overview
6
6
years of professional experience
Work History
Financial Solutions Representative II
First Tech Federal Credit Union
07.2022 - 07.2023
- Responsible for establishing relationships with clientele to guide them to the products that will best fit their needs and to assist the client in reaching their financial goals.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
Program Manager
Peak Fitness
08.2021 - 08.2022
- Assisted in the search for specific fitness program to fit clients needs.
- Attended multiple sales conferences to further knowledge in sales tactics and techniques.
- Maintained and expanded portfolios to assist in the growth of the company to ensure expansion of client base and revenue.
- Responsible for overseeing spreadsheets obtaining revenue goals and ensuring the metrics provided to me are met.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Coached team members on productivity strategies to accomplish challenging goals.
New Vehicle Sales Associate
Larry H. Miller Nissan
01.2021 - 08.2021
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Organized payment plans and provided connections with fellow companies to ensure the customers success and satisfaction when purchasing a vehicle.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.
Team Leader/Infantryman (11B)
United States Army
09.2017 - 12.2020
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Conducted training and mentored subordinates to promote productivity, accuracy, and commitment to friendly service.
- Attended Basic Leadership Course to develop skills to function in leadership roles.
- Overseen and assisted in planning over 200 missions across the Iraqi Kurdistan Region.
Education
Bachelors Degree - Information Technology
Purdue University
West Lafayette, IN08.2024
High School Diploma -
Skyview Academy High School
Thornton, CO05.2017
Skills
- Prospecting and Networking
- Critical Thinking
- Regulatory Compliance
- Cost Evaluation
- Contract Negotiation
- CRM Software
Timeline
Financial Solutions Representative II
First Tech Federal Credit Union
07.2022 - 07.2023
Program Manager
Peak Fitness
08.2021 - 08.2022
New Vehicle Sales Associate
Larry H. Miller Nissan
01.2021 - 08.2021
Team Leader/Infantryman (11B)
United States Army
09.2017 - 12.2020
Bachelors Degree - Information Technology
Purdue University
High School Diploma -
Skyview Academy High School
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