Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Christopher Imbus

Algona,IA

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.


Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

6
6
years of professional experience

Work History

Kitchen Manager

Caseys's General Stores
11.2023 - Current
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
  • Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
  • Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.

Small Business Owner

Imbus Flooring
06.2022 - Current
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
  • Designed business plan to define concept, short-term and long-term goals and strategies.
  • Maintained compliance with industry regulations through regular audits and updates of policies or procedures as needed.

Flooring Installer

Steier Flooring
12.2021 - 11.2023
  • Cut and trimmed flooring to fit around obstacles and within tight spaces.
  • Maintained clean job sites by disposing of debris responsibly and organizing tools for efficient workflow.
  • Installed various types of flooring materials, including hardwood, laminate, tile, and carpet for diverse clientele.
  • Performed thorough inspections of subfloors before installing new materials, identifying potential issues and addressing them proactively.
  • Enhanced customer satisfaction by providing professional and timely flooring installation services.
  • Improved flooring installation quality by using precision tools and techniques.

Education

High School Diploma -

Corwith-wesley-lu Verne
Corwith Iowa
05-2004

Skills

  • Multitasking and organization
  • Customer service
  • Inventory management
  • Staff training and development
  • Inventory control
  • Attention to detail
  • Problem-solving
  • Cleaning and sanitation
  • Ordering supplies
  • Vendor relations
  • Health code compliance
  • Policy and procedure enforcement
  • Quality assurance

Languages

English
Native or Bilingual

Timeline

Kitchen Manager

Caseys's General Stores
11.2023 - Current

Small Business Owner

Imbus Flooring
06.2022 - Current

Flooring Installer

Steier Flooring
12.2021 - 11.2023

High School Diploma -

Corwith-wesley-lu Verne
Christopher Imbus