Jobanny Contreras Garcia
North Hollywood,CA
Summary
Highly organized and dependable professional with a good record of effectively managing multiple priorities while maintaining a positive attitude. Committed to embracing additional responsibilities to achieve team objectives and drive success. Passionate about delivering exceptional service and fostering a warm, welcoming environment for members and customers. Strong ability to adapt and thrive in dynamic settings, ensuring consistently high standards of excellence.
Overview
4
4
years of professional experience
Work History
Front End Assistant
Costco Wholesale #653
North Hollywood, CA
08.2023 - Current
- Assist with members and interact with members.
- Try resolving solutions in a fast manner way.
- Always keeping the environment of the area clean and hazard-free from members.
- Always greeting to members to make sure they feel welcomed into the store.
- Collect all carts to ensure safety and remove potential obstructions.
- Conducted receipt checks and organized store layout to enhance member shopping experience and satisfaction.
- Developed and implemented membership sales strategies to boost member acquisition and retention. Analyzed market trends to identify new membership opportunities and effectively target audiences.
Shift leader
Yogurtland
Burbank, CA
03.2022 - 08.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit transactions accurately using POS Software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Delivery superior trained and leadership to teams to boost performance and help team members achieve performance targets.
Education
High School Diploma -
John H Francis Polytechnic Senior High School
Sun Valley, CA06.2022
Skills
- Quality standards
- Point of sale expertise
- Strategic creative thinking
- Team leadership experience
- Employee training
- Customer service
- Bilingual
- Customer engagement
Timeline
Front End Assistant
Costco Wholesale #653
08.2023 - Current
Shift leader
Yogurtland
03.2022 - 08.2023
High School Diploma -
John H Francis Polytechnic Senior High School