Jobi Henriquez
Fort Lauderdale,FL
Summary
Hospitality Professional experienced in delivering outstanding guest experiences through efficient service and effective team collaboration. Managed multiple tasks including order taking, food running, and payment processing while ensuring compliance with safety standards. Cultivated positive customer interactions and demonstrated extensive knowledge of cuisine and beverage pairings, enhancing overall dining experiences.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Waitress
Dumpling King
Pembroke Pines, Florida
01.2024 - 02.2026
- Greeted customers and delivered friendly service at front checkout to enhance customer satisfaction.
- Answered questions about menu items, ingredients, and pricing to assist customers in making informed choices.
- Inquired with guests for feedback on their dining experience to identify areas for improvement.
Jungle queen island
Server Jobs
Fort Lauderdale, FL
09.2018 - 09.2024
- Greeted customers, answered questions, and recommended specials to increase profits.
- Greeted guests and guided seating at Server Jobs dining assignments.
- Took orders for food and drinks and delivered them to guests.
- Delivered meals and beverages with accurate order timing.
- Checked tables and refilled drinks during service.
- Assisted other wait staff members in times of heavy customer traffic.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Education
College - Medical Assistance
Florida Health Institute
Fort Lauderdale, FLSkills
- Order taking
- Food running
- Serving expertise
- Liquor, wine, and food service
- Beverage preparation
- Check payment processing
- Payment processing
- Cash handling
- Positive guest interactions
- Greeting guests
- Allergy awareness
- Strong multitasking
- Team collaboration
- Responsible beverage service
- Professional demeanor
Languages
Spanish
Professional
English
Native/ Bilingual
References
References available upon request.
Timeline
Waitress
Dumpling King
01.2024 - 02.2026
Jungle queen island
Server Jobs
09.2018 - 09.2024
College - Medical Assistance
Florida Health Institute