Jobin Jiji Philip
Human Resources
Doha, Qatar
Summary
Human Resource Professional who is Self-motivated with 10+ years of experience promoting productive communication and coordination across organizations. Excellent reputation in resolving problems and improving customer satisfaction, Specializing in Talent Acquisition, Performance management, Employee relation, General Office Administration, project Management, policies & procedures, payroll management and Grievance management.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
HR Coordinator
Sports Corner
Doha
10.2018 - Current
- Coordinate with other departments on recruitment needs and identify whether there are suitable internal available resources to fill vacant positions to facilitate a culture of internal transfers, job rotations, employee retention, talent development, and for in-house grown personnel getting chosen for promotions
- Support selection and recruitment strategies, tools, techniques, and methodologies and provides support to internal stakeholders on the assessment of potential candidates to acquire talent into the organization
- Primary Point of contact for New Hires of all levels
- Develop and maintain professional relations with local, regional, and international recruitment agencies to ensure that the right caliber professionals are attracted and selected
- Screen and identify external and internal applicants for job openings, to ensure that the qualifications required for the respective vacancy match well
- Issue the offer/ rejection letter, control negotiations with the candidate and act as the liaison between the business and candidates to facilitate the successful recruitment execution
- Assist with induction and on-boarding process of new hires to ensure the required orientation programs are provided in a timely manner
- Worked closely with the in house - ERP SAP team to analyze and design the complete process cycle of the HR & admin department
- Formulated and reviewed Job descriptions in relevance to organizational mapping
- Successfully implemented Attendance (Bio-metric) system for all stores and head office
- Prepared and presented monthly/Quarterly reports, HR Dashboards etc
- Managed employee training for all new recruits and offered continues advice, guidance and mentorship on duties and best practices
- Worked closely with the in house - ERP SAP team to analyze and design the complete process cycle of the HR & admin department
- Dealing with complex cases, such as disciplinary grievances and appeals, negotiations with employee etc
- Taking necessary actions and Issuing warning/termination letters
- Taking care of entire Employee Exit process
- Liaising with various stake holders to answer all their queries
- Manages & supervises the administrative staff
- Manage the grievances process in collaboration with the employee and department manager
- Achievements
- Implemented the automated attendance/leave management (Bio-metric system) across organization
- Established the CDP (Career development program)/ succession planning process
- Cooperated in surveying the market and updating internal annual compensation and benefit policy
HR & Admin Officer
DicoTech Qatar
02.2016 - 08.2018
- Managing the Human Resource & Admin related work for entire group which included the belo
- Spearheaded new talent acquisition and recruitment process for over 200 new full-time hires
- Led employee onboarding, organizing over 10hrous of training and development initiatives and ensuring that the Training & Orientation plan is followed by all the new joiners
- Coached team members 1-1 and in small groups to enhance performance and employee satisfaction
- Arranging New and Renewal of Employees Residence Permits
- Process Employee Leaves, Final Exits, Employee Clearance form, visa cancellation, extended leave declaration form and arranging exit permit and maintain leave records for all employees
- Booking tickets/making hotel reservations for all employees as per their leave plan
- Efficiently produce payment requests for workers vacation entitlements and final settlement on account of employee's exit
- Working closely with respective managers, partner with senior leadership and HR colleagues to deliver fully integrated performance management solutions (programs, processes, tools, practices, and communications) in alignment with business goals
- Lead the development and continuous improvement of Performance Management Program (systems and frameworks)
- Ensuring that the monthly performance review is done by the respective heads and sending consolidated rating report
- Achievements
- Received Accolades for working on developing Job Description (JD) & SOPs for departments and simplifying processes within the organization
- Successfully Implemented Performance Management process
Senior HR Executive – Generalist
SETU Advertising (Pvt) ltd
Pune
09.2013 - 05.2015
- Skilled in maintaining effective employee relations by acting as a face of the department & resolving day to day matters
- Resourceful in managing HR Operations, joining formalities, payroll processing, statutory compliances, Grievance management, Exit process etc
- Planning induction sessions for new recruits, creating awareness on HR Policies, Compensation plans, HR applications and so on
- Maintaining employee personal files and managing the process of confirmation, appraisal, promotions, and transfers
- Working on the exit formalities, conducting exit interviews, processing FNF’s (Final Settlement) and obtaining clearance from various departments.
HR Executive - Generalist
Mascon Computer Services/ Azure Knowledge Corporation (Pvt) ltd
Pune
11.2012 - 04.2013
- Talent acquisition and recruitment processes
- Conducting employee onboarding and help plan training & development
- Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise
- Assist in development and implementation of human resource policies
- Undertake tasks around performance management
- Organize mid-year and annual employee performance reviews
- Maintain employee files and records in electronic and paper form
- Ensure compliance with labor regulations
- Assisting employees with Tax computation & benefits
HR Executive
Nik Consultancy Services Inc
Pune
02.2012 - 11.2012
- Collecting job requirements and posted the vacancies by drafting and placing adverts in a range of media, newspapers, job portals
- Developing a good understanding of client companies, their industry, what they do, their work culture and environment
- Headhunting - identifying and approaching suitable candidates who may already be in work
- Receiving and reviewing applications, managing interviews and tests
- Requesting references and checking the suitability of applicants before submitting their details to the client
- Collected feedback after final round of interviews and put together comprehensive compensation packages for prospective hires
- Negotiating pay and benefits for finalizing arrangements between clients and candidates
Process Executive
Infosys BPO Limited
Pune
05.2010 - 10.2011
- Answering phones from customers professionally and responding to customer inquiries and complaints
- Handling and resolving customer complaints regarding product
- Providing customers with the organization’s service and product information
- Processing forms, orders, and applications requested by the customers
- Identifying, escalating priority issues and reporting to the high-level management
- Following up complicated customer calls where required
- Completing call notes and call reports as necessary and updating them in the CRM
- Managing administration, communicating, and coordinating with internal departments
- Ensuring SLAs are met for every call
Education
Post Graduate Diploma - Business Management
Indira College
Pune - India 06.2010 - 05.2012
Bachelor of Commerce -
Indira College
Pune - India 05.2007 - 05.2010
Skills
Talent Acquisitionundefined
Personal Details
Date of Birth: 17-March-1989
Gender : Male
Martial Status : Single
Nationality : Indian
Timeline
HR Coordinator
Sports Corner
10.2018 - Current
HR & Admin Officer
DicoTech Qatar
02.2016 - 08.2018
Senior HR Executive – Generalist
SETU Advertising (Pvt) ltd
09.2013 - 05.2015
HR Executive - Generalist
Mascon Computer Services/ Azure Knowledge Corporation (Pvt) ltd
11.2012 - 04.2013
HR Executive
Nik Consultancy Services Inc
02.2012 - 11.2012
Post Graduate Diploma - Business Management
Indira College
06.2010 - 05.2012
Process Executive
Infosys BPO Limited
05.2010 - 10.2011
Bachelor of Commerce -
Indira College
05.2007 - 05.2010
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