JoCarol Easley
Lampe,MO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
37
37
years of professional experience
Work History
Administrative Support Manager
SW Retail Holdings LLC
Branson West , MO
08.2021 - Current
- Developed and implemented office procedures to ensure efficient workflow and data accuracy.
- Organized and maintained filing systems for confidential documents, records, and other materials.
- Trained new employees on administrative processes and procedures while providing ongoing mentorship to existing personnel.
- Processed invoices from vendors in a timely manner while verifying accuracy of information provided.
- Handled customer inquiries via email or telephone in a professional manner.
- Conducted interviews when necessary in order to fill open positions within the organization.
- Resolved conflicts between staff members by utilizing effective problem solving techniques.
- Maintained office supplies by checking inventory and ordering items.
- Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
Accounting Lead
Sam's Club
Columbia , MO
01.1987 - 12.2021
- Managed accounts receivable and payable processes including invoicing, collections, payments.
- Identified opportunities for cost savings initiatives within the organization.
- Developed training materials for staff members related to accounting processes.
- Managed daily closing, reporting and reconciliation functions.
- Managed accounting department staff members and workload.
- Reviewed and reconciled discrepancies in accounts and financial documentation.
- Oversaw accounting operations and financial paperwork.
- Assessed accuracy, completeness and integrity of corporate financial records.
- Cross-trained employees, enabling completion of priority tasks during personnel absences.
Office Manager
The Property Shoppe
Columbia, MO
12.2017 - 05.2021
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Maintained filing system for records, correspondence and other documents.
- Coded and entered daily invoices with in-house accounting software.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Accounting And Business Management
University of Arkansas
Fayetteville, ARSkills
- Customer Service
- Organizational Leadership
- Filing
- Time Management
- Inventory Management
- Employee Development
- Bookkeeping
- Attention to Detail
- Data Entry
- Documentation and Recordkeeping
- Office Opening and Closing
Timeline
Administrative Support Manager
SW Retail Holdings LLC
08.2021 - Current
Office Manager
The Property Shoppe
12.2017 - 05.2021
Accounting Lead
Sam's Club
01.1987 - 12.2021
Accounting And Business Management
University of Arkansas
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