JOCELIA WILSON

Received vendor invoices, validated for accuracy, and routed for approval to prepare for payment
processing.
Streamlined accounts payable processes by implementing efficient invoice tracking and payment
systems.
Conducted regular account audits to identify discrepancies and resolve outstanding balances
promptly.
Collaborated with cross-functional teams to ensure proper coding of expenses.
Matched purchase orders with invoices and recorded necessary information.
Improved payment accuracy with meticulous invoice review and reconciliation efforts.
Enhanced vendor relationships through prompt communication and timely resolution of
discrepancies.
Reduced outstanding accounts payable balances by diligently following up on overdue invoices.

Collaborated with procurement and vendor master data teams to ensure accurate purchase order
issuance, enhancing overall process efficiency.
Strengthened internal controls by adhering to company policies and procedures regarding accounts
payable processes.
Identified opportunities and risks in the accounts payable process to improve standard operating
procedures.
Researched and resolved invoice and payment issues for internal employees and external vendors.
Main Systems used: SAP, MS Excel, Sharepoint, MS Outlook, Ariba Guided Buying, SAP Master
Data Governance.

Applied proper codes to invoices, files, and receipts to keep records organized and easily
searchable.
Executed end-to-end invoice processing in Oracle and SAP ERP systems.
Reviewed invoices for validation, accuracy, and completeness.
Two-way and three-way invoice matching, coding, and routing for goods receipt and approval.
Performed invoice and statement reconciliation.
Analysis of aging invoices to determine root cause.
Reviewed PO balances, to ensure invoices were fully funded, coordinating changes to POs when
needed.
Support external and internal stakeholders with invoices and payment inquiries by researching
multiple ERP systems to provide information, while analyzing and resolving discrepancies.
Utilized analytical skills to detect and report discrepancy patterns to team-members and
management, while suggesting creative ways to resolve them.
Experienced with ERP systems:
o Oracle: OIMS and Java
o SAP: VIM Workplace, VIM Analytics, and other Tcode transactions related to invoice posting,
queries, payment, vendor reconciliation, invoice sorting, account balance view and exporting, etc.
Experienced with Sparc Ticketing system, emails, Teams Chat.

Worked with Production and Procurement teams to maximize daily manufacturing builds and to
identify possible off-spec alternatives for parts shortages to reduce unshipped backlog.
Checked inventory and selected products from specific locations based upon availability.
Worked with Fulfillment team to coordinate solution to orders with end-of-life parts.
Monitored and tracked inventory to achieve prompt order fulfillment.
Communicated with customers to address order inquiries, changes and cancellations.
Addressed customer inquiries and complaints regarding orders to resolve issues, increase
satisfaction, and build trust.
Input order information into system and updated customer accounts to document and track
customer orders.
Liaised with Sales, Procurement, and Fulfillment teams to support smooth account management
operations.

Main point-of-contact for Federal Government service contract invoice disputes.
Follow-up with customers to secure documentation – contract, purchase orders, etc.
Service contract creation and cancellation via SAP system.
Extensive use of SAP system, MS Excel, SharePoint, and MS Teams applications.
Conduct detailed review of Federal Government contracts and purchase orders to determine
appropriate process and systems for invoice submission.
Match purchase orders with invoices and record necessary information.
Comply with established policies and procedures.
Respond to customers' inquiries regarding their payments and service coverage.
Resolved and/or collected approximately $120,000 worth of disputed invoices within two months.

Reviewed shipping invoices and transport documentation (CassPort) against purchase orders, sales
orders, G/L Accounts and Profit Centers (SAP), in preparation for invoice approval and payment.
Gathered proper documentation and initiated creation of customer and ship-to accounts (PEGA
CRM).
Extensive use of MS Excel spreadsheets and SharePoint for data input.
Use of SAP for research and retrieval of information such as Vendors' and Customers' accounts,
purchase orders, and sales orders.

Responsible for processing inventory orders for Facilities and Housekeeping departments.
Assisted vendors with their requests for PCard purchase approvals.
Created purchase requisitions, change orders and purchase orders, and validated them for proper
documentation according to UNC's accounting policies.
Data entry and preparation for posting to account ledgers.

Review of purchase orders for funds availability.
Reconciling of accounts, verifying supporting documentation and entries, reports, registers, and
statements.
Created payment vouchers, journal entries, and posted payments to chart of accounts.
Main systems and applications used: PeopleSoft/Connect Carolina, ePro, AiM, Remedy Ticket
System, ServiceNow Ticket System, Outlook email, MS Excel, vendor websites.