Jocelin Ball
Chicago
Summary
Dynamic professional with a proven track record at Burlington, excelling in inventory management and quality assurance. Recognized for enhancing stockroom organization and collaborating effectively with teams to streamline processes. Strong customer service skills complemented by cash handling accuracy, ensuring operational efficiency and customer satisfaction in fast-paced environments.
Knowledgeable Receiving Associate with solid background in inventory management and logistics. Successfully managed timely and accurate receipt of goods, contributing to efficient warehouse operations. Demonstrated organizational and problem-solving skills to ensure seamless workflow and maintain stock integrity.
and reliable with keen eye for detail and proactive approach to tasks. Well-versed in inventory management and proficient in operating warehouse equipment, ensuring efficient and accurate processing of incoming shipments. Committed to maintaining organized and orderly receiving areas to support smooth warehouse operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Service Crew Member
White Castle
05.2022 - 08.2023
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment and tools efficiently, maintaining high standards of food safety and hygiene.
- Collaborated with team members to streamline service processes, reducing wait times during peak hours.
- Trained new staff on operational procedures, promoting teamwork and consistency in service delivery.
- Handled cash transactions accurately, balancing registers at the end of shifts to ensure financial accountability.
- Assisted in preparing menu items according to established recipes, ensuring quality and presentation standards.
Sales Associate
Meijer
08.2023 - 06.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained merchandise displays for optimal visibility and accessibility.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkouts.
- Collaborated with team members to restock shelves and manage inventory levels effectively.
- Participated in training sessions to improve product knowledge and customer service skills.
- Monitored store cleanliness and organization, contributing to a positive shopping environment.
Receiving Associate
Burlington
06.2025 - Current
- Received and processed incoming merchandise efficiently, ensuring accurate inventory management.
- Maintained organized stockroom layout to enhance accessibility and streamline retrieval processes.
- Collaborated with team members to improve receiving workflows and reduce processing times.
- Conducted quality checks on incoming shipments, minimizing discrepancies and ensuring product integrity.
- Utilized handheld scanners to track inventory levels, facilitating real-time updates within the system.
Education
No Degree - Nursing Education
Malcolm X College
Chicago, IL05-2027
Skills
- Inventory management
- Stockroom organization
- Quality assurance
- Handheld scanner operation
- Cash handling accuracy
- Food safety compliance
- Team collaboration
- Cross-functional collaboration
- Time management
- Customer service
Certification
- CPR, Heart Saver institute of america - April 11, 2025 Expires on April 11, 2027
Languages
English
Full Professional
Timeline
Receiving Associate
Burlington
06.2025 - Current
Sales Associate
Meijer
08.2023 - 06.2024
Service Crew Member
White Castle
05.2022 - 08.2023
No Degree - Nursing Education
Malcolm X College