Jocelin Ortiz
Garden Grove,CA
Summary
Dynamic dental assistant with extensive experience at Anaheim Dentist, excelling in patient education and infection control. Proven ability to perform dental radiography and assist in oral surgeries, ensuring optimal care. Skilled in thorough documentation and organized scheduling, fostering strong patient relationships and enhancing treatment out comes .Quick learner and successful in building relationships with coworkers and patients.
Overview
10
10
years of professional experience
Work History
Dental Assistant
Anaheim Dentist
02.2022 - 11.2024
- Explained treatment procedures and instructed patients on home care guidelines.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
Receptionist
Beacon Associates Inc
01.2019 - 01.2022
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
Cashier
Del Taco Inc.
09.2014 - 03.2015
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Built relationships with customers to encourage repeat business.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Learned duties for various positions and provided backup at key times.
Education
No Degree - Dental Assistant
Concorde Career College
Garden Grove High School Diploma -
Westminster High School
Westminster, CA10-2013
Skills
- Thorough documentation of patient information
- Dental inventory oversight
- Effective impression management
- Organized scheduling coordination
- Patient education
- Infection control proficiency
- Dental impressions
- Dental radiography
- Proficient in Open Dental
- Endodontic procedure assistance
- Patient data gathering
- Oral surgery
- HIPAA compliance
- OSHA regulations
- Disinfecting rooms and equipment
Timeline
Dental Assistant
Anaheim Dentist
02.2022 - 11.2024
Receptionist
Beacon Associates Inc
01.2019 - 01.2022
Cashier
Del Taco Inc.
09.2014 - 03.2015
No Degree - Dental Assistant
Concorde Career College
High School Diploma -
Westminster High School