Jocelin Porras
Round Rock,TX
Summary
Committed to learn new things everyday and inspired to serve in a company that will maximize my potentials for the benefit of the company and career aspirations.
Overview
3
3
years of professional experience
Work History
Front of House Employee
Chick-fil-A
03.2023 - 12.2023
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Front of House Employee
Panda Express
02.2022 - 05.2022
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Established welcoming atmosphere by greeting each guest warmly.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
Senior Caregiver
Vital Pas
02.2021 - 07.2021
- Assisted patients with daily living activities, ensuring their safety and wellbeing.
- Assisted in maintaining a clean and safe environment for patients, completing housekeeping tasks as needed.
- Offered companionship and kindness to elderly patients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Education
Success High School
Round Rock, TX05.2022
Skills
Costumer focus
Organizational ability
Safety oriented mindset
Inventory control
Team member
Languages
Spanish
Native or Bilingual
Timeline
Front of House Employee
Chick-fil-A
03.2023 - 12.2023
Front of House Employee
Panda Express
02.2022 - 05.2022
Senior Caregiver
Vital Pas
02.2021 - 07.2021
Success High School