JOCELINE CASTILLO
Lawrence,NY
Summary
Experienced analyst prepared for this role with strong focus on data interpretation, analytical mindset, and strategic planning. Known for collaboration and delivering results, adaptable to changing needs, and reliable. Skilled in data visualization, problem-solving, and stakeholder communication. Employers value analytical mindset, teamwork, and consistent performance.
Overview
10
10
years of professional experience
Work History
Sanctions Analyst
Flagstar Bank, FSB
03.2025 - Current
- Responsible for the overall daily review, investigation and clearance of all potential sanction matches including new accounts, wires, ACH.
- Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.
- Performs special projects, additional duties and responsibilities as required using Total Fusion Messaging, Mainframe, Moody's Analytics, LexisNexis and Fiserv DNA applications,
Banking Services Specialist Sr.
Flagstar Bank, FSB (formerly Known as New York Community Bancorp., Inc.)
07.2020 - 02.2025
- Four years representing internal and state audits
- Completes all applicable internal logs for monitoring New Accounts, Bank Fees, Mail Received, Dormant Account Activation Reports, and all other logs associated with the department as needed.
- Responsible for compilation and review of historical bank account documentation, including review of department specific general ledger proofs, statements, trial balances, 1099 data, etc.
- Reconciles all General Ledgers for Banking Services as assigned by Department Management including but not limited to Safe Deposit, Health Savings and Abandoned Property.
- Reviews data for unclaimed property and report to 54 states/territories. Works in conjunction with management on unclaimed funds reclamations that have been sent to the state in error, preventing fraudulent activities.
- Monitors account information in FISERV and/or Nautilus to create Health Savings Account Processing reports to review fee income as well as branch processing errors and other statistical information, preventing end of year reporting errors.
Branch Operations Coordinator
New York Community Bancorp., Inc.
07.2017 - 07.2020
- Two years working as management in internal audits, ensuring compliance with instructions rules and regulations, including end-to-end transaction level documents, organizing financial analysis, and due diligence filings materials for risk prevention.
- Assist in preparation for internal audits, financial partner exams and federal and state exams to identify areas of improvement and present recommendations related to internal auditing.
- Perform Quality Control function for a team, maintained Quality Control Checklist for each case and tracked completed cases as a team, such as reviewing KYC reports for accounts with suspicious or unusual activity.
- Participate in meetings, individually or in a group, to identify gaps within current practices by making recommendations for policies and procedures to meet current regulatory expectations.
Internal Auditor Supervisor
Crocs
03.2016 - 07.2017
- One year working with management, systematically reviewed documents to generate 53% revenue growth from audit tests and findings.
- Performed internal audits of financial and departmental operations, developing risk assessments and conducting process walkthroughs to ensure compliance with documented processes.
Manager Internal Audit
Nine West Group
03.2015 - 03.2016
- One year in collaborating with key executives to ensure compliance with federal and state regulations, minimizing loss prevention by 30%.
- Tested the design and effectiveness of internal controls by completing walk-throughs of complex business processes and analyzing results.
Education
Master of Arts - Accounting
Keller Graduate School of Management, DeVry University
01.2024
MBA - Business Management, Business Intelligence and Analytical Management
Keller Graduate School of Management, DeVry University
01.2019
Bachelor of Arts - Economics
CUNY Hunter College
New York, NY01.2016
Skills
- Compliance reviews (BSA/OFAC/KYC)
- Regulation knowledgeable
- Data/risk analysis and management
- Sarbanes-Oxley compliance
- Verbal/written communication
- Internal audit procedures
- Microsoft office
- Analytical/critical thinking
- Time management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sanctions Analyst
Flagstar Bank, FSB
03.2025 - Current
Banking Services Specialist Sr.
Flagstar Bank, FSB (formerly Known as New York Community Bancorp., Inc.)
07.2020 - 02.2025
Branch Operations Coordinator
New York Community Bancorp., Inc.
07.2017 - 07.2020
Internal Auditor Supervisor
Crocs
03.2016 - 07.2017
Manager Internal Audit
Nine West Group
03.2015 - 03.2016
Bachelor of Arts - Economics
CUNY Hunter College
Master of Arts - Accounting
Keller Graduate School of Management, DeVry University
MBA - Business Management, Business Intelligence and Analytical Management
Keller Graduate School of Management, DeVry University
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