JOCELYN HERRERA
Dallas
Summary
Detailed-oriented Data Entry Clerk with experience in accurately inputting and managing data in spreadsheets and CRM systems. Proficient in Microsoft Excel, database management, and inventory tracking. Strong multitasking skills, ensuring accuracy and efficiency in high-paced environments. Deadline driven with a strong attention to detail.
Overview
6
6
years of professional experience
Work History
Digital Imaging Technician
Kofile
Dallas, TX
01.2026 - 04.2026
- Maintained imaging systems to ensure optimal performance and image quality consistently.
- Edited and refined images to meet project specifications and client standards.
- Reduced post-production time by skillfully organizing and managing large volumes of digital assets.
- Supported other team members in their roles when necessary, fostering a collaborative work environment conducive to success.
- Resolved technical issues swiftly, minimizing downtime and maintaining production flow.
- Maintained detailed logs of imaging processes for tracking project progress accurately.
RECEPTIONIST
AKS Insurance & Taxes LLC
Irving, TX
04.2025 - 05.2025
- Answered multi-line phone system, directing calls to appropriate staff members.
- Updated and recorded customer or client information to maintain accounts.
- Ensured reception area remained clean, welcoming, and professional at all times.
- Greeted visitors and provided them with assistance.
- Kept up with the company's social media for potential clients in search of insurance quotes.
- Provided exceptional customer service by addressing inquiries and resolving issues, fostering a welcoming environment that enhanced client satisfaction.
MACHINE OPERATOR / DATA ENTRY
ZOBELE
Garland, TX
12.2019 - 04.2024
- Multi-tasking between inputting data into Excel while maintaining the machine in an operating manner.
- Collaborating with the forklift drivers with confirming the data in the system so they can locate the pallet inside the warehouse.
- Ensure maximum safety practices and procedures were being met when administering machine.
- Maintained organized records for tracking production numbers and materials used.
Education
High School -
A Maceo Smith New Tech High School
05-2019
Skills
- Data Entry
- CRM Systems
- Administrative Support
- Inventory Management
- Record Keeping
- Safety Procedures
- Customer Service
- Attention to Detail
- Telephone Etiquette
- Team Collaboration
- Problem Solving
- Deadline oriented
- Information protection
LANGUAGES
English (Native)
Spanish (Native)
Timeline
Digital Imaging Technician
Kofile
01.2026 - 04.2026
RECEPTIONIST
AKS Insurance & Taxes LLC
04.2025 - 05.2025
MACHINE OPERATOR / DATA ENTRY
ZOBELE
12.2019 - 04.2024
High School -
A Maceo Smith New Tech High School