Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jocelyn Abreu

Bronx

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

8
8
years of professional experience

Work History

Grace Optical

Sales Associates
03.2025 - 06.2025
  • Worked effectively in fast-paced environments.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Recommended specific frames, lenses and lens coatings to suit client needs.
  • Processed insurance claims accurately and promptly, minimizing wait times for customers.

Hostess / server

Double Tree By Hilton
01.2024 - 04.2024
  • Greeted and seated guests in a prompt and friendly manner, ensuring a positive first impression of the establishment
  • Managed a high-volume of reservations and walk-in guests, optimizing seating arrangements for maximum efficiency
  • Provided exceptional customer service by taking food and drink orders accurately and promptly delivering them to guests
  • Collaborated with kitchen and waitstaff to ensure seamless communication and coordination of food and beverage service to guests.

Treatment coordinator

Diamond Braces
02.2022 - 12.2023
  • Managed scheduling and coordination of patient treatments, ensuring efficient flow of appointments and timely follow-up care
  • Collaborated with dental team to develop personalized treatment plans for patients, utilizing comprehensive knowledge of dental procedures and insurance coverage
  • Facilitated communication between patients and dental staff, providing clear explanations of treatment options, costs, and timelines
  • Implemented patient education initiatives, including oral hygiene instructions and post-treatment care guidelines to promote long-term dental health.

Financial coordinator

Bob's Furniture
02.2017 - 11.2018
  • Assisted customers with making payments via credit cards or electronic transfers.
  • Provided excellent customer service while following collections procedures.
  • Developed strong communication skills to negotiate payment plans with customers.
  • Demonstrated ability to stay organized and manage multiple accounts simultaneously.
  • Monitored outstanding account balances and determined need for further collections action.
  • Executed collection calls and correspondence to solicit payment on overdue account balances.

Education

High School - General Studies

Dewitt Clinton High School
The Bronx, NY
06-2016

Skills

  • Customer service expertise
  • Friendly, Positive Attitude
  • Data Entry
  • Professional Communication

Timeline

Grace Optical

Sales Associates
03.2025 - 06.2025

Hostess / server

Double Tree By Hilton
01.2024 - 04.2024

Treatment coordinator

Diamond Braces
02.2022 - 12.2023

Financial coordinator

Bob's Furniture
02.2017 - 11.2018

High School - General Studies

Dewitt Clinton High School

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