Jocelyn Acosta
El Paso
Summary
Resourceful Spanish Interpreter known for productivity and efficiently completing tasks. Skilled in simultaneous interpretation, legal and medical terminology, and cultural competency which allows for accurate and sensitive translation services. Excel in listening comprehension, verbal communication, and empathy, ensuring effective and respectful interaction across diverse groups. Committed to maintaining confidentiality and professionalism in all assignments.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
2011
2011
years of post-secondary education
Work History
Spanish Interpreter
Language line Solutions
Monterey
02.2025 - 08.2025
- Provided accurate Spanish interpretation for diverse client interactions.
- Assisted clients with understanding complex documents and communications.
- Provided interpretation for State Farm, Progressive assisted with claims and new policies.
- Provided interpretation for medical insurance companies Medicaid, Medicare, insurances through market place, helped with Healthy Home Assessments, appointments, hospitals and clinic visits and procedures.
- Worked with homeland security provided interpretation for USCIS interviews.
- Maintained confidentiality and professionalism during all interpretation sessions.
- Adapted quickly to varying topics and client needs during assignments.
- Collaborated with healthcare providers to ensure accurate interpretation of medical terminology.
- Conducted client interviews in Spanish to ensure a thorough understanding of their needs.
- Supported law enforcement and legal professionals by providing interpretation during interviews, investigations, and court proceedings.
- Supported human resources departments by facilitating bilingual interviews and training sessions for Spanish-speaking employees.
Tax Preparer/Secretary
Self Employed
El Paso
01.2019 - 01.2025
- Prepared individual and business tax returns using up-to-date tax software.
- Analyzed client financial information to determine accurate tax liabilities.
- Maintained organized records of client interactions and documentation for audits.
- Filed electronically through approved software programs.
- Office tasks
Caregiver
Self Employed
El Paso
01.2018 - 01.2023
- Assisted clients with daily living activities and personal care tasks.
- Monitored client health and reported changes to healthcare professionals.
- Maintained a clean and safe environment for clients at all times.
- Provided companionship to clients, enhancing their emotional well-being.
- Coordinated transportation for clients to medical appointments and errands.
- Supported bathing, dressing and personal care needs.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Contacted medical providers on behalf of clients to follow up on appointments.
Education
Certificate - Dental Assistant
Pima Medical Institute
10.2018 - 08.2019
Ysleta High School
El Paso, TexasSkills
- Medical terminology
- Customer relationship management
- Spanish interpretation
- Problem solving
- Effective listening
- Time management
- Code of ethics
- Bilingual communication
- Housekeeping tasks
- Patient care and companionship
- Daily living assistance
- Elderly care
Accomplishments
- USCIS/ FEMA cleared
- Medical Terminology knowledge
Timeline
Spanish Interpreter
Language line Solutions
02.2025 - 08.2025
Tax Preparer/Secretary
Self Employed
01.2019 - 01.2025
Certificate - Dental Assistant
Pima Medical Institute
10.2018 - 08.2019
Caregiver
Self Employed
01.2018 - 01.2023
Ysleta High School