Jocelyn Alcala
Bellflower,CA
Summary
Results driven UAV Repair and Damage Assessment Technician with experience supporting drone repair operations through diagnostics, hardware troubleshooting, gimbal repair and quality assurance testing. Proven ability to assess damaged components, restore system functionality and maintain high standards of repair accuracy and operational reliability.
Overview
7
7
years of professional experience
Work History
Damage Assessment Technician/Repair Technician
Odin Aerotech
07.2022 - Current
- Identify the causes of the damage of the product (whether it is due to malfunction use or unit itself)
- Conducted comprehensive assessments of technical systems to ensure compliance with industry standards.
- Developed and implemented testing protocols for evaluating system performance and reliability.
- Identify whether the product is qualified to repair under warranty or without warranty.
- Worked with delicate electronic assemblies and precision mechanical components in a production environment.
- Diagnosed, repaired, and calibrated DJI Mavic 3T gimbal systems and internal hardware components.
- Collaborated with engineering teams to enhance product testing protocols.
- Used diagnostic procedures and internal testing methods to ensure repair accuracy.
- Maintained accuracy while handling delicate electronic and mechanical components.
Repair Technician
DJI Technology
08.2019 - 07.2022
- Repair the aircrafts to a fully functioning condition, both hardware and software.
- Log the proper transactions in the CRM system, verify all parts the customers requested are included with each case.
- Support the teams with other drone models.
- Perform other job-related duties as assigned.
Education
High School Diploma -
Artesia High School
01-2013
Skills
- Works well in fast-paced environment
- Communication skills
- Problem-solving skills
- Understanding of Mechanical/Electronic Components
- Diagnostic Testing
- UAV Systems
- Precision Assembly/Repair
Timeline
Damage Assessment Technician/Repair Technician
Odin Aerotech
07.2022 - Current
Repair Technician
DJI Technology
08.2019 - 07.2022
High School Diploma -
Artesia High School