Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Groups
Timeline
Generic

Jocelyn Aleman

Odessa

Summary

I'm currently a student at Odessa College aiming for an associates degree. I'm a hardworking employee who is enthusiastic about learning various fields inside and out. I bring valuable experience in ensuring customer satisfaction, maintaining accurate records and helping students navigate options to their desired career path. I demonstrate and continue to focus on areas that can help improve on my effective communication skills, problem-solving and team collaboration while achieving reliable results. I'm open and willing to gain all the experience I can to be able to help around the community to the best of my abilities and make everyone feel welcome.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Delivery Driver

DoorDash
03.2024
  • Pick up customer orders from restaurants & in-store shopping for customer orders, communicating with customers if order is unavailable, taking long or there is a mistake with an order and delivering order to customer location in a safe and timely manner

Barista

Human Bean
11.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.

Cashier/Drink Maker

Hi Boba Tea
04.2024 - 08.2024
  • Took customer orders and working the register while also making their drinks and help gather ingredients for food orders
  • Some minor daily tasks included refilling displayed chilled drinks, utensils and ingredients, cleaning drink utensils and equipment, cleaning all work areas and taking out trash

Student Ambassador

ODESSA COLLEGE
04.2024 - 07.2024
  • Working back and forth at desks in the Advising Center to help the students coming in person to get information and help on their classes while also answering phone calls to accommodate other students' class needs
  • Other daily tasks I completed that required using a computer included working in Microsoft Teams, scanning and printing papers through Etrieve and Colleague, filing paperwork and communicating with students online to get virtually signed in to speak with an advisor

Education

High school diploma -

Permian High School
05.2023

Culinary 1 & 2 -

05.2023

Skills

  • Culinary Experience
  • Delivery Driver Experience
  • Coffee Experience
  • Customer service
  • Teamwork and collaboration
  • Positive attitude
  • Time management
  • Problem-solving
  • Telephone etiquette
  • Patience & empathy
  • Effective communication
  • Fast-paced

Certification

Driver's License

Additional Information

Team player, Fast-Paced, Quick learner, Motivated, Hard working, Friendly, Multitasker, Customer service skills, Organized

Groups

Culinary 1 & 2, 08/01/20, 05/31/23, Gained knowledge on cooking a variety of recipes, cleaning and sanitizing equipment, and working as a front and back of house member.

Timeline

Barista

Human Bean
11.2024 - Current

Cashier/Drink Maker

Hi Boba Tea
04.2024 - 08.2024

Student Ambassador

ODESSA COLLEGE
04.2024 - 07.2024

Delivery Driver

DoorDash
03.2024

Culinary 1 & 2 -

High school diploma -

Permian High School

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Jocelyn Aleman