Jocelyn Arms
Bowling Green,KY
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
3
3
years of professional experience
Work History
Manager
Save A Lot
Scottsville, KY
07.2021 - Current
- Coached, mentored and trained team members in order to improve their job performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Established processes to ensure efficient workflow throughout the organization.
- Provided leadership during times of organizational change or crisis situations.
- Organized special events such as conferences or training sessions for employees.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
Education
High School Diploma -
Allen County Scottsville High School
Scottsville, KY05-2023
Esthetics
PJ's College of Cosmetology - Bowling Green
Bowling Green, KYSkills
- Verbal and written communication
- Time Management
- Leadership
- Driven Work Ethic
- Attention To Detail
- Active Listening
References
References available upon request.
Timeline
Manager
Save A Lot
07.2021 - Current
High School Diploma -
Allen County Scottsville High School
Esthetics
PJ's College of Cosmetology - Bowling Green