Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jocelyn Barron

Buckeye,AZ

Summary

As management professional, highly skilled in overseeing daily operations and ensuring seamless shift transitions. Possesses strong focus on team collaboration and achieving results, reliably adapting to changing needs. Key strengths include conflict resolution and staff training, valued for reliability and flexibility.

Overview

5
5
years of professional experience

Work History

Shift Supervisor

Starbucks
04.2024 - Current
  • Supervised daily operations to ensure consistent service quality and customer satisfaction.
  • Resolved customer complaints promptly to enhance overall experience and retention.
  • Implemented health and safety protocols, ensuring compliance with company standards.
  • Conducted regular performance evaluations, providing feedback to improve team effectiveness.
  • Completed store opening and closing procedures and balanced tills.
  • Managed inventory levels to maintain stock availability and minimize waste.
  • Assisted in scheduling shifts to optimize team performance during peak hours.

Barista

Starbucks
11.2021 - 04.2024
  • Prepared and served high-quality coffee beverages while adhering to established recipes and standards.
  • Maintained cleanliness and organization of workstations, ensuring a welcoming environment for customers.
  • Assisted in managing inventory levels, restocking supplies, and minimizing waste efficiently.
  • Provided exceptional customer service by engaging with patrons and addressing their needs promptly.
  • Trained new baristas on beverage preparation techniques and customer service protocols effectively.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Courtesy Clerk

Frys Food
03.2021 - 11.2021
  • Assisted customers with inquiries and product location, enhancing overall shopping experience.
  • Managed bagging of groceries efficiently while ensuring customer satisfaction.
  • Maintained cleanliness and organization of checkout areas to promote safety and accessibility.
  • Collaborated with team members to streamline store operations during peak hours.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.

Brand Associate

Old Navy
07.2020 - 03.2021
  • Developed and executed brand marketing strategies to enhance product visibility and engagement.
  • Collaborated with cross-functional teams to ensure consistent brand messaging across channels.
  • Analyzed market trends and consumer insights to inform branding decisions and campaign development.
  • Managed social media platforms, increasing audience interaction through targeted content strategies.
  • Assisted in creating marketing materials that aligned with overall brand guidelines and objectives.
  • Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
  • Assisted in the creation of visually appealing store displays, driving foot traffic and interest in products.

Education

Bachelor of Science - Communication

Arizona State University
Tempe, AZ
05-2026

High School Diploma -

Primavera Online School
Chandler, AZ
05-2021

Skills

  • Staff management
  • Employee training
  • Workplace safety
  • Training and mentoring
  • Staff motivation
  • Operations management
  • Conflict resolution techniques
  • Inventory control
  • Strategic planning
  • Continuous improvement
  • Project management

Timeline

Shift Supervisor

Starbucks
04.2024 - Current

Barista

Starbucks
11.2021 - 04.2024

Courtesy Clerk

Frys Food
03.2021 - 11.2021

Brand Associate

Old Navy
07.2020 - 03.2021

Bachelor of Science - Communication

Arizona State University

High School Diploma -

Primavera Online School

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