Summary
Overview
Work History
Education
Skills
Certification
Websites
Timeline
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Jocelyn Bell

Gurnee,IL

Summary

Dynamic Alumni Relations Communication Coordinator with a proven track record at Governors State University, enhancing alumni engagement through innovative content strategies and robust social media management. Excelled in team collaboration and critical thinking, significantly improving content effectiveness. Skilled in email and interpersonal communication, adept at driving initiatives that connect and inspire.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Alumni Relations Communication Coordinator

Governors State University
University Park
11.2022 - Current
  • Produced and distributed monthly alumni newsletter, managing content creation, editing, and design to engage and inform the alumni community.
  • Posted useful, creative and timely content on social media platforms.
  • Assessed data gleaned from social media activities and campaigns, and made suggestions to improve effectiveness.
  • Proposed creative ideas to engage followers with different content types and formats.
  • Assisted with the production of university alumni events.
  • Designed new, on-brand visual elements, focusing on concept and messaging.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.

Freelance Content Creator

Self-employed
Chicago
04.2021 - 11.2022
  • Curated content for social media platforms.
  • Wrote and published blog pieces on a regular schedule, according to client branding.
  • Studied target audience and business offerings to devise an effective call-to-action.
  • Designed merchandise and prepared mock up photos.

Digital Marketing Intern

SchoolSparrow
Chicago
01.2021 - 10.2021
  • Wrote and uploaded blog posts and articles to drive traffic to company website.
  • Collaborated with teams to generate ideas and assist with creating experiential marketing programs to connect brands with consumers.
  • Monitored and evaluated web analytics to recommend proactive adjustments to strategies.
  • Constructed social media posts to boost awareness toward the target audience.

Education

MBA -

Governors State University
University Park
05-2026

Bachelor of Science - Marketing

Ball State University
Muncie, IN
07.2020

Skills

  • Constant Contact
  • Microsoft Office Suite
  • Email Marketing
  • Team collaboration
  • Copywriting
  • Social Media Management
  • Data tracking
  • Problem-solving
  • Critical thinking
  • WordPress
  • Adobe Photoshop
  • Canva
  • Hootsuite
  • Sprout Social
  • Interpersonal communication
  • Customer service
  • Leadership

Certification

  • Hootsuite Platform Certification, 2019
  • HubSpot Content Marketing Certification, 2022
  • HubSpot Social Media Certification, 2022
  • HubSpot Digital Advertising Certification, 2022

Timeline

Alumni Relations Communication Coordinator

Governors State University
11.2022 - Current

Freelance Content Creator

Self-employed
04.2021 - 11.2022

Digital Marketing Intern

SchoolSparrow
01.2021 - 10.2021

MBA -

Governors State University

Bachelor of Science - Marketing

Ball State University
Jocelyn Bell