Jocelyn Belmonte
Rockfall,CT
Summary
To secure a challenging position in a reputable organization and to expand my knowledge, skills, and learning. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Professional House Cleaner
Self Employed Services
12.2019 - Current
- Enhanced client satisfaction by providing thorough and meticulous cleaning services catered to individual needs.
- Wiped walls, decoration, and appliances.
- Offered specialized deep-cleaning services that revitalized living spaces, increasing overall home comfort.
- Supported clients during life transitions by organizing belongings and decluttering spaces for increased functionality.
- Managed workload across Number houses and satisfied customer needs for cleaning standards and details.
- Collaborated with team members to complete large-scale cleaning projects efficiently and effectively.
- Demonstrated punctuality and reliability by consistently arriving on time for scheduled appointments, instilling trust and confidence in clients.
- Fostered long-lasting professional relationships with clients, leading to repeat business and a positive reputation in the industry.
- Reduced allergens in living spaces through regular dusting, vacuuming, and mopping for improved air quality.
- Streamlined cleaning processes with the use of efficient tools, techniques, and eco-friendly products.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Provided exceptional customer service by addressing concerns promptly and adapting services based on feedback received from clients.
Administrative Assistant
Tallon Lumber
05.2010 - 12.2019
- Starting position as an administrative assistant promoted to office manager
- Learning all positions of the company from office work to hands on in the manufacturing plant
- Answering phones
- Collaborating with team members on project management
- Addressing customer issues
- Access to Quickbooks, Microsoft excel, Microsoft word, etc
- Accounts payable/ Accounts receivable
- Knowledge with Myconnect/ CT sales tax filing
- Entering payroll
- Monthly reconciliation
- Bank reconciliation
- Assisting the accountant with any questions regarding company questions
- Working alone in a face paced environment
- Working with upper management to discuss company issues and resolutions.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Education
Bachelors of Science - Criminal Justice -
Post University
Waterbury, CT05.2023
Highschool Diploma -
Regional School District #7
Winsted, CT01.2010
Skills
- Management
- Problem solving
- Communication
- Leadership
- Computer skills
- Adaptability
- Data analysis
- Attention to detail
- Chemical Handling
- Adaptability and Flexibility
- Effective Communication
- Active Listening
- Team Collaboration
- Guest Service and Support
- Relationship Building
Personal Information
Title: ADMINISTRATIVE ASSISTANT/ ENTREPRENEUR
Timeline
Professional House Cleaner
Self Employed Services
12.2019 - Current
Administrative Assistant
Tallon Lumber
05.2010 - 12.2019
Bachelors of Science - Criminal Justice -
Post University
Highschool Diploma -
Regional School District #7
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