Jocelyn Bilz
Kwik Trip
Mauston,WI
7
years of professional experience
Dynamic and dependable professional with a strong background in customer service at Kwik Trip and McDonald's. Proven ability to train and mentor teams, enhancing efficiency and compliance. Recognized for organizational skills and a positive attitude, adept at problem-solving and adapting to fast-paced environments. Committed to fostering effective working relationships.
Work History
Guest Service Coworker
5 Years 2 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Crew Trainer
2 Years- Trained and mentored new crew members in operational procedures and customer service standards.
- Ensured compliance with food safety regulations and quality assurance protocols during daily operations.
- Improved team efficiency by implementing streamlined training processes for new staff.
- Conducted performance evaluations, providing constructive feedback to enhance employee development.
Education
High School Diploma
Skills
Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Dependable and responsible
Flexible and adaptable
Organizational skills
Calm under pressure
Timeline
Guest Service Coworker
Kwik Trip
07.2021 - CurrentRead More
Crew Trainer
McDonald's
06.2019 - 06.2021Read More
Mauston High School
High School Diploma
Read More