Jocelyn B. Mayer
Winston Salem,NC
Summary
Experienced professional with a background in Education and over two decades of success in the Finance industry. Demonstrated expertise, adaptability, strong communication skills, quick learning aptitude, and collaborative spirit. A valuable asset to any team striving for success.
Overview
30
30
years of professional experience
Work History
Regional I2P (Invoice to Pay) Business Analyst
Syngenta
01.2019 - Current
- I2P (Invoice to Pay) Business Partner is responsible for day-to-day tasks, which ensure improvement in I2P processes and also to enhance customer experience.
- Ensure compliance of Global Service Model and to the country specific legal / regulatory obligations, in I2P transactions & ways of working
- Ensure stringent focus & control on payment KPIs (correctness & timeliness) by providing support, guidance and resolution to respective teams involved in I2P process
- Collect and submit yearly 1099s for third party vendors
- Bi-Annual filing for unclaimed property
- Build, improve & share the knowledge (database) of process and systems, proactively across I2P users / customers base
- Actively pursue continuous improvement in I2P processes, users’ behaviors and KPIs to drive effectiveness & efficiency
- WIP (Work In Progress - AP Invoices and T&E Claims), review and resolve any issues
- Proactively review open Vendors items and ageing to ensure payments are issued according to the payment terms.
- Payment proposals and down payment reconciliations
- Escalations / tickets received directly or in Finance Service Desk
- Proactively find & develop ways & means of effective knowledge sharing to improve usage of self-support channels as well as to reduce I2P queries / blockers
- Actively participate in governance & compliance
- Meetings & discussion related to I2P with Country / Business Finance Teams, Internal / External Audits or Compliance related matters
- Explore small / big in-process technical improvement opportunities and also, support – In UAT (user acceptance testing for various I2P Projects, Functional or technical issues in I2P area, Ideation of new technologies, ways of working by automation / digitizing
- Strive for Continuous Improvements in I2P processes by engaging with Business Finance / requestors and find smarter & more effective ways of working
- Finding out better ways of working to reduce overall cycle time, number of blockers and to improve the overall productivity of AP users
- Exploring cost optimization ideas / small projects which are not part of big strategic initiatives
Business Analyst
Syngenta
01.2013 - 01.2019
- The Finance Business Partner (Business Analyst) is responsible for supporting accurate redemption of customer offers in a timely, efficient, effective and compliant manner.
- Serve as primary communication interface with IS partners and redemption systems.
- Recommend process design in regards to marketing programs with primary focus being on building a robust control framework while ensuring an efficient end to end redemption process.
- A few more highlights including IS partners and end users or customers.
- Accountabilities Include, but not limited to:
- Develop a thorough understanding of current redemption business data, operations and processes.
- Design and maintain processes/templates to manage redemption reporting enhancements/improvements.
- Manage ad hoc information and reporting needs of North America redemption.
- Serve as a system super user and assist/train business stakeholders as appropriate.
- Validate data and reporting.
- Work with commercial business team to provide support for program payments.
- Develop a value based management framework & promote value creation.
- Investigate and report variances to expectations.
Finance Operations Analyst
Syngenta
01.2008 - 01.2013
- Process and execute Account Payable Checks, Complaint Checks, Incentive Checks and EDI’s (Electronic Data Interchange) using SAP.
- Reconcile bank totals with SAP totals.
- Create and update all AP vendors in SAP.
- Process AP vendor requests in Pivotal.
- Process new employee files.
- Respond to various requests (payments, clearing documents, vendor address and details) from both internal and external customers.
- Proficient in SAP Financial System, Excel, Microsoft Office including Word and Excel and VISTA Platform.
Bookkeeper and Head of Corporate Travel
Peerless Real Estate Service
01.2003 - 01.2007
- Performed High Level Business Transactions for the Company CEO.
- Proficient in QuickBooks.
- Answered and responded to all AP phone calls.
- Communicated needs for all employee travel.
- Booked travel for all employees of the company.
Recovery Analyst
JBA Consulting (now Apex Analytix)
01.1998 - 01.2003
- Downloaded recovery information using
- Prepared documents for client calls and overpayment recoveries.
- Call vendors and recover any overpayments.
- Managed complaint calls.
- Extensive filing and computer experience.
- Performed switchboard operator duties as needed.
Assistant Director and Lead Teacher
Harmony House Preschool
01.1996 - 01.1997
- Lead teacher in 3 year old class.
- Constructed weekly lesson plans.
- Assisted in payroll, bookkeeping and gave tours of the facility.
Education
Bachelor of Science - Communnication Disorders And Special Education
Western Carolina University
Cullowhee, NC01.1995
Skills
- SAP
- Project Management
- Microsoft Excel
- User Acceptance Testing (UAT)
- Data analysis
- Team collaboration
- Microsoft Office Suite
Timeline
Regional I2P (Invoice to Pay) Business Analyst
Syngenta
01.2019 - Current
Business Analyst
Syngenta
01.2013 - 01.2019
Finance Operations Analyst
Syngenta
01.2008 - 01.2013
Bookkeeper and Head of Corporate Travel
Peerless Real Estate Service
01.2003 - 01.2007
Recovery Analyst
JBA Consulting (now Apex Analytix)
01.1998 - 01.2003
Assistant Director and Lead Teacher
Harmony House Preschool
01.1996 - 01.1997
Bachelor of Science - Communnication Disorders And Special Education
Western Carolina University